topic Re: Already paid and have invite code, but code is not accepted in Subscriptions

Already paid and have invite code, but code is not accepted

ChemicalMagma — Sun, 21 Jan 2018 09:49:28 GMT

I have a situation in which my Mum bought me and my brother each Premium, but we couldn't find where to enter the invite code. Eventually, we ended up going to the redeem page which is what I expect you were supposed to do, but it said that the code was not valid. Any help?

Re: Already paid and have invite code, but code is not accepted

Alfredo — Tue, 30 Jan 2018 02:58:06 GMT

Hey @ChemicalMagma!

Thanks for reaching out to us.

To join the Premium for Family plan, try logging in here before clicking the "Accept Invite" button on the email invite.

If that doesn't do the trick, try clearing your browser's cache and cookies or using an incognito window.

Let us know how it goes.

Re: Already paid and have invite code, but code is not accepted

ChemicalMagma — Sun, 11 Feb 2018 18:29:40 GMT

Cool, this worked, thanks!