topic Re: Family invites being sent in Chinese in Subscriptions

Family invites being sent in Chinese

JeninHK — Tue, 30 Jan 2018 13:58:48 GMT

I just upgraded to Spotify. I'm based in Hong Kong. My family and I only speak/read English (which isn't unusual, here). Family invites are being sent in Chinese. Why?! Please help!!!

Re: Family invites being sent in Chinese

Maxim — Tue, 30 Jan 2018 14:02:34 GMT

Hey @JeninHK,

The language of the emails that Spotify sends is based on your account’s country. They’re unable to manually change this at the moment. I can get your feedback passed onto the team 🙂

Re: Family invites being sent in Chinese

JeninHK — Tue, 30 Jan 2018 14:11:44 GMT

Yes please. becuase there are TWO official languages in Hong Kong. English is one of them. 46% of people speak English here and whilst I'd happily use another country for Spotify (such as the UK) that requires a UK credit card.

As it stands it's a reason NOT to upgrade to Family IMHO and if I'd know most certainly wouldn't have done so.