https://community.spotify.com/t5/Subscriptions/Family-subscription-log-in/m-p/4381268#M93745 <P>Hi @glenn10, welcome to the Spotify Community.&nbsp;</P><P>&nbsp;</P><P>Just to be clear, the Family Plan is one payment system but every member has their own individual account with an email and password.&nbsp;</P><P>&nbsp;</P><P>What sort of error message are you and your family members getting when trying to log in to their individual accounts?&nbsp;</P><P>&nbsp;</P><P>You can also read more about Family Plans here:</P><P><A href="https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/?ref=in_top" target="_blank">https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/?ref=in_top</A></P><P>&nbsp;</P> Wed, 07 Feb 2018 09:58:13 GMT Murph123 2018-02-07T09:58:13Z https://community.spotify.com/t5/Subscriptions/Family-subscription-log-in/m-p/4380741#M93727 <P>I just upgraded to a family account but no one in the family can join the account via the email that was sent out. How do we access to the account?</P> Tue, 06 Feb 2018 19:03:17 GMT https://community.spotify.com/t5/Subscriptions/Family-subscription-log-in/m-p/4380741#M93727 glenn10 2018-02-06T19:03:17Z https://community.spotify.com/t5/Subscriptions/Family-subscription-log-in/m-p/4381268#M93745 <P>Hi @glenn10, welcome to the Spotify Community.&nbsp;</P><P>&nbsp;</P><P>Just to be clear, the Family Plan is one payment system but every member has their own individual account with an email and password.&nbsp;</P><P>&nbsp;</P><P>What sort of error message are you and your family members getting when trying to log in to their individual accounts?&nbsp;</P><P>&nbsp;</P><P>You can also read more about Family Plans here:</P><P><A href="https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/?ref=in_top" target="_blank">https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/?ref=in_top</A></P><P>&nbsp;</P> Wed, 07 Feb 2018 09:58:13 GMT https://community.spotify.com/t5/Subscriptions/Family-subscription-log-in/m-p/4381268#M93745 Murph123 2018-02-07T09:58:13Z