topic Re: Cannot change my country in Subscriptions

Cannot change my country

matiaselorriaga — Wed, 07 Feb 2018 20:10:24 GMT

I know there are several posts with the same question, but I still cannot change my country. I used to live in Argentina (this is the country in my account right now) and now I'm living in Ireland, and I want to change the country so I can also change my payment method to an irish card. My IP is from Ireland, I'm premium user (since 2014 I think), can you help me?

Re: Cannot change my country

Alfredo — Sat, 10 Feb 2018 02:37:49 GMT

Hey @matiaselorriaga, welcome to the community!

Since Spotify Premium is paid for in advance, the country update won't go thorugh until the subscription with your Argentinean card ends.

We suggest cancelling the current subscription first. Once the account goes back to Free, you'll be able to resubscribe using your Irish payment method and update the country without any trouble.

Let us know how it goes.