topic Re: payment fail in Subscriptions

payment fail

Bigteddybear101 — Thu, 08 Feb 2018 18:25:09 GMT

I live in Canada bought two differnt pre paid visa cards and i tryed both and it said payment fail. THEY ARE BRAND NEW why are you guys having problems with payment

Re: payment fail

Tornadotat2 — Thu, 08 Feb 2018 18:31:00 GMT

i have same problem . At turkey .

Re: payment fail

Tornadotat2 — Thu, 08 Feb 2018 19:09:04 GMT

my problem fix in a 2 minutes with live chat 🙂 you can use this link to direct talk with live chat.

https://support.spotify.com/uk/contact-spotify-support/

Re: payment fail

Bigteddybear101 — Thu, 08 Feb 2018 23:22:53 GMT

they dont help at all all i get is a basic email saying these might help which they dont help

Re: payment fail

Felixh31 — Sat, 10 Feb 2018 16:44:16 GMT

You can change your cards at the shop again and use other methods like Gift cards for Apple or Android or otherwise use PayPal.

I hope I helped you...