https://community.spotify.com/t5/Subscriptions/Ads-in-Premium/m-p/4385486#M94017 <P><SPAN style="font-weight: 400;">Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/14841692">@odysseus_1</a>, welcome to the Spotify Community!</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">There are a couple things that could have happened, we’ll help you get to the bottom of it.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates.&nbsp;</SPAN><SPAN style="font-weight: 400;">If a log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one on accident. Please follow <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_self">this guide</A> in our FAQ to find out if you have a second account.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Let us know if you have any questions. Thanks!</SPAN></P> Sun, 11 Feb 2018 20:01:19 GMT Aimee_T 2018-02-11T20:01:19Z https://community.spotify.com/t5/Subscriptions/Ads-in-Premium/m-p/4385364#M94003 <P>I'm paying for Premium. But started getting ads yesterday. Why? I thought I was paying for premium so I wouldn't have to listen to ads?</P><P>&nbsp;</P><P>Someone at Spotify seriously dropped the ball on this.</P><P>&nbsp;</P><P>I'm expecting a reply and solution from someone within the company.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 11 Feb 2018 17:41:50 GMT https://community.spotify.com/t5/Subscriptions/Ads-in-Premium/m-p/4385364#M94003 odysseus_1 2018-02-11T17:41:50Z https://community.spotify.com/t5/Subscriptions/Ads-in-Premium/m-p/4385486#M94017 <P><SPAN style="font-weight: 400;">Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/14841692">@odysseus_1</a>, welcome to the Spotify Community!</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">There are a couple things that could have happened, we’ll help you get to the bottom of it.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates.&nbsp;</SPAN><SPAN style="font-weight: 400;">If a log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one on accident. Please follow <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_self">this guide</A> in our FAQ to find out if you have a second account.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Let us know if you have any questions. Thanks!</SPAN></P> Sun, 11 Feb 2018 20:01:19 GMT https://community.spotify.com/t5/Subscriptions/Ads-in-Premium/m-p/4385486#M94017 Aimee_T 2018-02-11T20:01:19Z