https://community.spotify.com/t5/Subscriptions/Family-Subscription/m-p/4387540#M94137 <P>After two years of sharing a Spotify account with my family, I have recently discovered that a family subscription exists. So, I researched ways to change from a premium subscription to a family one and every way I tried it said that I wasn't allowed to change. So, I thought I could cancel my subscription and resubscribe into a family account. However, I cancelled it, but now it isn't letting me back to subscribe again. I am afraid to lose my account and everything on the account, so I don't know what to do. I was also notified I have until March 11 to keep my premium subcription.</P> Tue, 13 Feb 2018 21:41:54 GMT dkai70 2018-02-13T21:41:54Z https://community.spotify.com/t5/Subscriptions/Family-Subscription/m-p/4387540#M94137 <P>After two years of sharing a Spotify account with my family, I have recently discovered that a family subscription exists. So, I researched ways to change from a premium subscription to a family one and every way I tried it said that I wasn't allowed to change. So, I thought I could cancel my subscription and resubscribe into a family account. However, I cancelled it, but now it isn't letting me back to subscribe again. I am afraid to lose my account and everything on the account, so I don't know what to do. I was also notified I have until March 11 to keep my premium subcription.</P> Tue, 13 Feb 2018 21:41:54 GMT https://community.spotify.com/t5/Subscriptions/Family-Subscription/m-p/4387540#M94137 dkai70 2018-02-13T21:41:54Z https://community.spotify.com/t5/Subscriptions/Family-Subscription/m-p/4387955#M94157 <P>Hey there,&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/6104849">@dkai70</a></P> <P>&nbsp;</P> <P>Sorry to hear you're having trouble.</P> <P>&nbsp;</P> <P>Firstly, we'd recommend double-checking you're following the steps at:<BR /><A href="https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/" target="_blank">https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/</A><BR /><BR />If this doesn't help, we'd recommend trying things from a different device, or browser.<BR /><BR />Still no luck? Can you confirm what happens when you try to subscribe? Are you getting an error message?</P> <P>&nbsp;</P> <P>Many thanks,</P> <P>/M</P> Wed, 14 Feb 2018 11:42:36 GMT https://community.spotify.com/t5/Subscriptions/Family-Subscription/m-p/4387955#M94157 Melody 2018-02-14T11:42:36Z