topic Re: can't unsubscribe from premium in Subscriptions https://community.spotify.com/t5/Subscriptions/can-t-unsubscribe-from-premium/m-p/4398415#M94807 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/18630758">@russelgf</a>, welcome to the community!</P> <P>&nbsp;</P> <P>Let's try following these <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_blank">steps</A>&nbsp;to make sure you don't have multiple accounts that could be causing this issue.</P> <P>&nbsp;</P> <P>You should be able to <A href="https://support.spotify.com/article/how-to-cancel-your-subscription/" target="_blank">cancel</A> the subscription once you log into the correct account.</P> <P>&nbsp;</P> <P>Keep us posted.</P> Mon, 26 Feb 2018 02:57:38 GMT Alfredo 2018-02-26T02:57:38Z can't unsubscribe from premium https://community.spotify.com/t5/Subscriptions/can-t-unsubscribe-from-premium/m-p/4394072#M94525 <P>Please help.I've been trying to unsubscribe from premium since i am barely using the app.When i check my account on spotify web it says that im on free subscription but on the app itself it says im on premium.Cant find option on the app &nbsp;to unaubscribe.I am being charged monthly for something i am not using.Please help.Thank you in advance&nbsp;</P> Wed, 21 Feb 2018 01:58:21 GMT https://community.spotify.com/t5/Subscriptions/can-t-unsubscribe-from-premium/m-p/4394072#M94525 russelgf 2018-02-21T01:58:21Z Re: can't unsubscribe from premium https://community.spotify.com/t5/Subscriptions/can-t-unsubscribe-from-premium/m-p/4398415#M94807 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/18630758">@russelgf</a>, welcome to the community!</P> <P>&nbsp;</P> <P>Let's try following these <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_blank">steps</A>&nbsp;to make sure you don't have multiple accounts that could be causing this issue.</P> <P>&nbsp;</P> <P>You should be able to <A href="https://support.spotify.com/article/how-to-cancel-your-subscription/" target="_blank">cancel</A> the subscription once you log into the correct account.</P> <P>&nbsp;</P> <P>Keep us posted.</P> Mon, 26 Feb 2018 02:57:38 GMT https://community.spotify.com/t5/Subscriptions/can-t-unsubscribe-from-premium/m-p/4398415#M94807 Alfredo 2018-02-26T02:57:38Z