https://community.spotify.com/t5/Subscriptions/Being-Charged-Twice/m-p/4409350#M95363 <P>I've subscribed for the family premium package but I still receive messages that I have to pay for the monthly premium price at RM14.90.</P> Tue, 06 Mar 2018 15:16:01 GMT Roxannechung 2018-03-06T15:16:01Z https://community.spotify.com/t5/Subscriptions/Being-Charged-Twice/m-p/4409350#M95363 <P>I've subscribed for the family premium package but I still receive messages that I have to pay for the monthly premium price at RM14.90.</P> Tue, 06 Mar 2018 15:16:01 GMT https://community.spotify.com/t5/Subscriptions/Being-Charged-Twice/m-p/4409350#M95363 Roxannechung 2018-03-06T15:16:01Z https://community.spotify.com/t5/Subscriptions/Being-Charged-Twice/m-p/4409418#M95368 <P>Hey there,&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/18988162">@Roxannechung</a></P> <P>&nbsp;</P> <P>Thanks for coming to the Spotify Community!</P> <P>&nbsp;</P> <P>If you think you've been charged twice, we'd recommend double-checking the steps here:<BR /><A href="https://support.spotify.com/account_payment_help/payment_help/why-charged-twice/" target="_blank">https://support.spotify.com/account_payment_help/payment_help/why-charged-twice/</A></P> <P>&nbsp;</P> <P>You might be paying for more than one account, or it's possible the payment was&nbsp;unsuccessful.<BR /><BR />Let us know how you get on after checking the steps provided <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Many thanks,</P> <P>/M</P> Tue, 06 Mar 2018 16:07:34 GMT https://community.spotify.com/t5/Subscriptions/Being-Charged-Twice/m-p/4409418#M95368 Melody 2018-03-06T16:07:34Z