trying to switch paying methods

Michael-Angelos — Wed, 19 Feb 2025 17:50:52 GMT

I am trying to switch to different visa card but when i press change payment details its said that my payment method and country dont match, then i tried to change my country from UK to Cyprus and it doesnt let me do it either.How can I chane my country location

Re: trying to switch paying mehods

Guido — Wed, 10 Oct 2018 13:17:30 GMT

Hey @Michael-Angelos.

Thanks for getting in touch!

If you would like to switch payment method, make sure that the payment method you'd like to use, is from a bank in the same country as where you currently live. If you moved from one country to the other, you'll have to cancel your subscription and wait until your account reverts back to Free. You may then try to resubscribe with a payment method that matches the country you currently stay in.

There is no need to change the country in your account, as this will happen automatically when you successfully subscribe.

Hope it works! Let us know if you have further questions 🙂

Have a nice day.

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trying to switch paying methods

Re: trying to switch paying mehods