https://community.spotify.com/t5/Subscriptions/Payment-refused-Help-me/m-p/4414992#M95790 <P><SPAN>Hello, &nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>It's been 4 days now that I try to pay my subscription to Spotify Premium.</SPAN></P><P><SPAN>I have done all the solutions of "solving problems related to payments". I repeat myself again: I change my bank card and my old bank details are no longer valid. I have been trying since to pay with my new bank card. The problem does not come from my card or my bank, I am contacted to be sure. &nbsp; I was certified by e-mail that the problem was solved and that I could pay my subscription. Nothing has changed, I still can not pay. &nbsp; I now ask you to do what is necessary so that I can pay my subscription. I have been using Spotify for 10 years. &nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>Thank you in advance...</SPAN></P> Sun, 11 Mar 2018 11:26:53 GMT Malvo 2018-03-11T11:26:53Z https://community.spotify.com/t5/Subscriptions/Payment-refused-Help-me/m-p/4414992#M95790 <P><SPAN>Hello, &nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>It's been 4 days now that I try to pay my subscription to Spotify Premium.</SPAN></P><P><SPAN>I have done all the solutions of "solving problems related to payments". I repeat myself again: I change my bank card and my old bank details are no longer valid. I have been trying since to pay with my new bank card. The problem does not come from my card or my bank, I am contacted to be sure. &nbsp; I was certified by e-mail that the problem was solved and that I could pay my subscription. Nothing has changed, I still can not pay. &nbsp; I now ask you to do what is necessary so that I can pay my subscription. I have been using Spotify for 10 years. &nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>Thank you in advance...</SPAN></P> Sun, 11 Mar 2018 11:26:53 GMT https://community.spotify.com/t5/Subscriptions/Payment-refused-Help-me/m-p/4414992#M95790 Malvo 2018-03-11T11:26:53Z https://community.spotify.com/t5/Subscriptions/Payment-refused-Help-me/m-p/4549044#M105927 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19100138">@Malvo</a>, apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>Could you try processing payment on another browser or incognito mode? Make sure to clear it’s cache.&nbsp;</P><P>&nbsp;</P><P>If that doesn’t help, please send me a screenshot of the error message you are encountering. Please do hide any sensitive info when posting to the community.&nbsp;</P> Sat, 18 Aug 2018 02:09:55 GMT https://community.spotify.com/t5/Subscriptions/Payment-refused-Help-me/m-p/4549044#M105927 Billy-J 2018-08-18T02:09:55Z