topic Re: Zip code invalid in Subscriptions

Zip code invalid

GanGanor — Mon, 12 Mar 2018 22:24:23 GMT

Spotify has finaaly been launched in Israel today, and I have been trying to upgrade to premium from different devices, but keep getting the zip code invalid error, even though I have copied my address's zip code from the Israeli postal service website, and have checked many times that the credit card details match.

Re: Zip code invalid

Michael65536 — Tue, 13 Mar 2018 12:10:53 GMT

Same issue here.

Re: Zip code invalid

GanGanor — Tue, 13 Mar 2018 12:23:34 GMT

Found the fix -

If you're not from the US, you need to go to your profile and edit your
location details. When I first signed up like a year or two ago, I set it
up to the US, and now that I live in Israel, I needed to change it to
israel.

Re: Zip code invalid

divokaplan — Tue, 13 Mar 2018 20:39:28 GMT

How did you change it? The 'Country' setting on my account is greyed out and I can't change it 😕

And please don't refer to https://support.spotify.com/il/article/how-can-I-change-my-country-setting/ this link because I've followed the steps there and it still doesn't work... :'(

Re: Zip code invalid

Tomer1 — Fri, 23 Mar 2018 21:10:48 GMT

i have the solution go to the web page of spotify not the app enter your account then go to the profile and click edit profile and then change your country fron us to israel and then when you try to do a premium account it wont ask you for any zip code it sends you straight to the visa/pay pal stage