https://community.spotify.com/t5/Subscriptions/Being-Charged-after-Cancellation/m-p/4418929#M96104 <P>Hi, I signed up for Spotify Premium sometime back. Last month, I changed my subscription through my Telco service provider, SingTel.</P><P>They sent me a text with a link and told me that I just need to open the link, sign up and follow the instructions and I will be able to switch my subscription for Spotify to be under SingTel. I recall that Spotify charges on the 14th, so I emptied my account and true enough, Spotify informed me that my payment had failed. If I have cancelled my subscription, why am I being charged? Please advise. Thanks.</P> Wed, 14 Mar 2018 15:04:54 GMT Cadell90 2018-03-14T15:04:54Z https://community.spotify.com/t5/Subscriptions/Being-Charged-after-Cancellation/m-p/4418929#M96104 <P>Hi, I signed up for Spotify Premium sometime back. Last month, I changed my subscription through my Telco service provider, SingTel.</P><P>They sent me a text with a link and told me that I just need to open the link, sign up and follow the instructions and I will be able to switch my subscription for Spotify to be under SingTel. I recall that Spotify charges on the 14th, so I emptied my account and true enough, Spotify informed me that my payment had failed. If I have cancelled my subscription, why am I being charged? Please advise. Thanks.</P> Wed, 14 Mar 2018 15:04:54 GMT https://community.spotify.com/t5/Subscriptions/Being-Charged-after-Cancellation/m-p/4418929#M96104 Cadell90 2018-03-14T15:04:54Z https://community.spotify.com/t5/Subscriptions/Being-Charged-after-Cancellation/m-p/4421026#M96229 <P>hey, have you tried to open a ticket with <A href="https://support.spotify.com/contact-spotify-support/" target="_self">Spotify Support</A>?</P> Thu, 15 Mar 2018 18:18:25 GMT https://community.spotify.com/t5/Subscriptions/Being-Charged-after-Cancellation/m-p/4421026#M96229 Matheuskrk 2018-03-15T18:18:25Z