topic Re: Can I get Spotify Premium without activating the free trial? in Subscriptions

Can I get Spotify Premium without activating the free trial?

windfortress — Thu, 02 Nov 2017 07:46:16 GMT

Hi everyone,

I want to get Spotify Premium, but I don't want to activate the free trial and save it for another time. I remember that it normally signs you up for the trial automatically and I haven't found a way to turn this off without signing up for Premium first.

Is there any way to turn the automatic sign-up off? I really want to save the free trial for another time.

Thanks.

Re: Can I get Spotify Premium without activating the free trial?

user-removed — Thu, 02 Nov 2017 10:24:30 GMT

Hey @windfortress,

Thanks for posting - It's great to have you here!

Unfortunately, once you have purchased premium you aren't able to clain the free trial at a later date.

Cheers,

Tim

Re: Can I get Spotify Premium without activating the free trial?

delyahh — Fri, 16 Mar 2018 17:48:09 GMT

Hi there,

Some time ago I used the free 30-days trial and canceled after it ended. Now I want to buy premium, but I can't because of the 30-days trial thing (* Open only to users who haven't already tried Premium.)

How can I get directly to premium, please?

😞

Re: Can I get Spotify Premium without activating the free trial?

Wuslon — Fri, 16 Mar 2018 18:14:26 GMT

I've got the same issue here. Would be nice to get an answer also for me.

Cheers 🙂

Re: Can I get Spotify Premium without activating the free trial?

user-removed — Fri, 16 Mar 2018 21:42:42 GMT

Hey @Wuslon & @delyahh!

You should be able to purchase Spotify Premium by going to https://spotify.com/premium 🙂 Let me know if you're having issues there, and I'll see what I can suggest!

Cheers!

Re: Can I get Spotify Premium without activating the free trial?

delyahh — Sat, 17 Mar 2018 12:34:44 GMT

Yes, that is the problem. My card is being declined because I already tried the free trial years ago and now I can't access or pay for premium.

Re: Can I get Spotify Premium without activating the free trial?

user-removed — Sun, 18 Mar 2018 07:08:57 GMT

That's not cool, @delyahh!

Even if you've already used the Spotify Premium trial before, you should be able to use that same credit card for Premium! Would you be able to share a screenshot of any error messages/codes you're getting (making sure not to share anything personal or private)?

Cheers!

Re: Can I get Spotify Premium without activating the free trial?

delyahh — Sun, 18 Mar 2018 11:24:14 GMT

Sure, no problem.

It doesn't offer any relevant information. I have a valid card with sufficient funds. It is the same I used for the old trial and I use it all the time for online payments. 😞

Re: Can I get Spotify Premium without activating the free trial?

user-removed — Sun, 18 Mar 2018 11:57:45 GMT

Thanks for that, @delyahh!

Have you checked out this Support article on troubleshooting payments: https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/? 🔍

Let me know!

Re: Can I get Spotify Premium without activating the free trial?

delyahh — Mon, 19 Mar 2018 12:56:10 GMT

Yeah. Like I said, nothing wrong with my payment option in general. Can someone check my spotify account and see what's wrong?

Re: Can I get Spotify Premium without activating the free trial?

user-removed — Mon, 19 Mar 2018 22:38:16 GMT

Thanks for the reply, @delyahh!

Just to 100% cover all bases, I'd suggest reaching out to your bank to make sure that your account & card meets all these requirements 🔍

Let me know how it goes!