https://community.spotify.com/t5/Subscriptions/Doppio-addebito-Spotify-9-90/m-p/4428141#M96782 <P>Salve, chiedo aiuto perche ho ricevuto il pagamento di premium due volte nel giro di una settimana, e non riesco a capire quale account e avvenuto il pagamento, e penso che sia piu di uno!&nbsp;</P> Thu, 07 Jun 2018 13:34:46 GMT marteoz 2018-06-07T13:34:46Z https://community.spotify.com/t5/Subscriptions/Doppio-addebito-Spotify-9-90/m-p/4428141#M96782 <P>Salve, chiedo aiuto perche ho ricevuto il pagamento di premium due volte nel giro di una settimana, e non riesco a capire quale account e avvenuto il pagamento, e penso che sia piu di uno!&nbsp;</P> Thu, 07 Jun 2018 13:34:46 GMT https://community.spotify.com/t5/Subscriptions/Doppio-addebito-Spotify-9-90/m-p/4428141#M96782 marteoz 2018-06-07T13:34:46Z https://community.spotify.com/t5/Subscriptions/Doppio-addebito-Spotify-9-90/m-p/4501795#M102878 <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hey @Tomsisho, welcome to the Community!\n\n\nWe hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}">Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19482460">@marteoz</a>, welcome to the Community!<BR /><BR />We hope you don't mind if we reply in English. If you'd like help in Italian, you can reach out to us via email.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hey @Tomsisho, welcome to the Community!\n\n\nWe hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}">Have both payments completed? If so, try following the steps in <A href="https://support.spotify.com/account_payment_help/account_help/do-i-have-an-additional-account/" target="_self">this</A>&nbsp;article to see if you can find an extra account. If you're able to log into it, cancel the subscription <A href="http://spotify.com/account/subscription" target="_self">here</A>.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hey @Tomsisho, welcome to the Community!\n\n\nWe hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}"><SPAN style="font-weight: 400;">If that doesn't help, reach out to us on </SPAN><A href="http://twitter.com/spotifycares" target="_blank"><SPAN style="font-weight: 400;">Twitter</SPAN></A><SPAN style="font-weight: 400;"> or </SPAN><A href="http://facebook.com/spotifycares" target="_blank"><SPAN style="font-weight: 400;">Facebook</SPAN></A><SPAN style="font-weight: 400;"> with your payment info.</SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hey @Tomsisho, welcome to the Community!\n\n\nWe hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}"><SPAN style="font-weight: 400;">If the payments are pending, wait to see if they both go through.</SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hey @Tomsisho, welcome to the Community!\n\n\nWe hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}"><SPAN style="font-weight: 400;">Let us know how it goes.</SPAN></SPAN></P> Thu, 07 Jun 2018 13:37:33 GMT https://community.spotify.com/t5/Subscriptions/Doppio-addebito-Spotify-9-90/m-p/4501795#M102878 SergioDavid 2018-06-07T13:37:33Z