https://community.spotify.com/t5/Subscriptions/Can-t-unsubscribe/m-p/4430399#M97012 <P>So I go to unsubscribe but it says I have spotify free yet I still have money being taken out. Not given the option to cancel. So if I have sporify free then why is money being taken out of my account or if I do have a subscription why don't I have the option to cancel?</P> Sat, 24 Mar 2018 11:01:20 GMT catlynn555 2018-03-24T11:01:20Z https://community.spotify.com/t5/Subscriptions/Can-t-unsubscribe/m-p/4430399#M97012 <P>So I go to unsubscribe but it says I have spotify free yet I still have money being taken out. Not given the option to cancel. So if I have sporify free then why is money being taken out of my account or if I do have a subscription why don't I have the option to cancel?</P> Sat, 24 Mar 2018 11:01:20 GMT https://community.spotify.com/t5/Subscriptions/Can-t-unsubscribe/m-p/4430399#M97012 catlynn555 2018-03-24T11:01:20Z https://community.spotify.com/t5/Subscriptions/Can-t-unsubscribe/m-p/4432300#M97205 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19552387">@catlynn555</a>, welcome to the Community!</P> <P>&nbsp;</P> <P>It sounds like you have multiple accounts. We suggest you follow the steps listed <A href="https://support.spotify.com/account_payment_help/account_help/do-i-have-an-additional-account/" target="_self">here</A>&nbsp;to find your main account.</P> <P>&nbsp;</P> <P>Once you've done that, you'll be able to cancel by logging in <A href="http://spotify.com/account/subscription" target="_self">here</A>.</P> <P>&nbsp;</P> <P>We hope that helps.</P> Mon, 26 Mar 2018 14:54:10 GMT https://community.spotify.com/t5/Subscriptions/Can-t-unsubscribe/m-p/4432300#M97205 SergioDavid 2018-03-26T14:54:10Z