https://community.spotify.com/t5/Subscriptions/Student-discount-problem/m-p/4432158#M97189 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19558513">@JoseAlarcon</a>, welcome to the Community!</P> <P>&nbsp;</P> <P>How does the charge appear on your bank statement? If it's showing as pending, it hasn't gone through and should get back to your account soon.</P> <P>&nbsp;</P> <P>If that's the case, you can try signing up for the discount again using an incognito window to see if it helps.</P> <P>&nbsp;</P> <P>Let us know how it goes.</P> Mon, 26 Mar 2018 13:01:20 GMT SergioDavid 2018-03-26T13:01:20Z https://community.spotify.com/t5/Subscriptions/Student-discount-problem/m-p/4430670#M97043 <P>A couple of days ago I hired the premium service for students, they deducted the $ 2.99 and I still do not have the service and they have not given me the money back</P> Sat, 24 Mar 2018 16:52:38 GMT https://community.spotify.com/t5/Subscriptions/Student-discount-problem/m-p/4430670#M97043 JoseAlarcon 2018-03-24T16:52:38Z https://community.spotify.com/t5/Subscriptions/Student-discount-problem/m-p/4432158#M97189 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19558513">@JoseAlarcon</a>, welcome to the Community!</P> <P>&nbsp;</P> <P>How does the charge appear on your bank statement? If it's showing as pending, it hasn't gone through and should get back to your account soon.</P> <P>&nbsp;</P> <P>If that's the case, you can try signing up for the discount again using an incognito window to see if it helps.</P> <P>&nbsp;</P> <P>Let us know how it goes.</P> Mon, 26 Mar 2018 13:01:20 GMT https://community.spotify.com/t5/Subscriptions/Student-discount-problem/m-p/4432158#M97189 SergioDavid 2018-03-26T13:01:20Z