topic Re: Lost account in Subscriptions

Lost account

user-removed — Sat, 24 Mar 2018 10:49:59 GMT

Hello,

yesterday my session finished and i dont know why (i didn't clicked the 'finish session' button).

I forgot i had been registered with facebook and i register a new account with the same mail throught the spotify sign up.

The problem is that i'm the administrator of the premium family package and i cant access to the old account.

I've tried to contact throught mail with spotify but they redirect me to this platform.

¿what can i do?

Thanks.

Robert_W — Mon, 26 Mar 2018 14:50:24 GMT

Hi manuelouteirio!

Welcome to the forums!

There is some helpful informaiton here on how you can retrive your account:

Let me know if I can help with anything else!

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