topic [HELP] Why they charged me ?? in Subscriptions

[HELP] Why they charged me ??

ImMattK — Wed, 28 Mar 2018 18:32:41 GMT

So, i wanted to ask for help or mabe even spotify's staff, so i wanted to buy premium for students i entered my info and pressed continue than another window popped up about stdent verification all that stuff, so i wanted to know more about that, when i backed out to payment window i needed to enter info again, but i didnt copleted it and left spotify now m charged like 2 times the price of student subscription around 7euros have bewn removed feom my accont i mean thats not much but for me its still money and idk what to do :c

Any help ? Thanks

P.S and it dosent show any premium status or receipts but i still got charged

maybe spotify can see deeper than i can 😕

Re: [HELP] Why they charged me ??

MaríaCamila — Wed, 28 Mar 2018 18:39:30 GMT

Hey @ImMattK, welcome to the Spotify Community!

The payments on your statement should show as pending/pre-auth, meaning no money's been taken. The funds should reappear on your statement soon.

In the meantime, you can apply again for the student discount here.

Let us know how it goes.

Re: [HELP] Why they charged me ??

ImMattK — Thu, 29 Mar 2018 17:12:50 GMT

The funds didnt reapeared.. am i missing something ? But thanks for helping though