https://community.spotify.com/t5/Subscriptions/Conta-premium/m-p/1695640#M9752 Boa noite realizei pagamento da conta Premium, foi debitado o valor do meu cartão, mais até agora nada, mostra como se eu não tivesse assinado nenhuma conta Sun, 28 May 2017 23:08:50 GMT Gabriellesant15 2017-05-28T23:08:50Z https://community.spotify.com/t5/Subscriptions/Conta-premium/m-p/1695640#M9752 Boa noite realizei pagamento da conta Premium, foi debitado o valor do meu cartão, mais até agora nada, mostra como se eu não tivesse assinado nenhuma conta Sun, 28 May 2017 23:08:50 GMT https://community.spotify.com/t5/Subscriptions/Conta-premium/m-p/1695640#M9752 Gabriellesant15 2017-05-28T23:08:50Z https://community.spotify.com/t5/Subscriptions/Conta-premium/m-p/1696210#M9821 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/12254779">@Gabriellesant15</a>, welcome to the Spotify Community!</P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">We hope you don't mind that we reply in English.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Try to log out/ log in and see if your Premium activates. If a log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?</SPAN></P> <P><SPAN style="font-weight: 400;"><BR />If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one on accident. Please follow this guide in our FAQ to find out if you have a <A href="https://support.spotify.com/account_payment_help/solutions/do-i-have-an-additional-account/" target="_self">second account</A>.<BR /><BR /></SPAN></P> <P><SPAN style="font-weight: 400;">Also you can get Portuguese support via email with this </SPAN><A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank"><SPAN style="font-weight: 400;">contact form</SPAN></A><SPAN style="font-weight: 400;">. You can also find us on </SPAN><A href="https://facebook.com/SpotifyAjuda" target="_blank"><SPAN style="font-weight: 400;">Facebook</SPAN></A><SPAN style="font-weight: 400;"> or </SPAN><A href="https://twitter.com/SpotifyAjuda" target="_blank"><SPAN style="font-weight: 400;">Twitter</SPAN></A><SPAN style="font-weight: 400;">.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Take care <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> <P>&nbsp;</P> Mon, 29 May 2017 14:37:21 GMT https://community.spotify.com/t5/Subscriptions/Conta-premium/m-p/1696210#M9821 Aimee_T 2017-05-29T14:37:21Z