https://community.spotify.com/t5/Subscriptions/App-pop-up-issue/m-p/4438879#M97706 <P>I open my Spotify app on my phone and the big red pop up shows up about my premium. Yet I paid my bill on the 27/3 (the money did come out of my account) and it shows up on my receipts. Is this just an issue with the app/have others had the same issue?</P> Sun, 01 Apr 2018 03:32:52 GMT AussiePandah 2018-04-01T03:32:52Z https://community.spotify.com/t5/Subscriptions/App-pop-up-issue/m-p/4438879#M97706 <P>I open my Spotify app on my phone and the big red pop up shows up about my premium. Yet I paid my bill on the 27/3 (the money did come out of my account) and it shows up on my receipts. Is this just an issue with the app/have others had the same issue?</P> Sun, 01 Apr 2018 03:32:52 GMT https://community.spotify.com/t5/Subscriptions/App-pop-up-issue/m-p/4438879#M97706 AussiePandah 2018-04-01T03:32:52Z https://community.spotify.com/t5/Subscriptions/App-pop-up-issue/m-p/4450632#M98676 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/6904518">@AussiePandah</a>! Thanks for writing.</P> <P>&nbsp;</P> <P>If your payment went through properly on the most recent renewal date of your subscription, then your Premium should be working properly. In this case, our best suggestion would be for&nbsp;<SPAN style="font-weight: 400;">you to reinstall the app on your device with&nbsp;</SPAN><A href="https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/" target="_blank">these steps</A>.</P> <P>&nbsp;</P> <P>We hope this helps. Have an amazing day <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 12 Apr 2018 02:46:58 GMT https://community.spotify.com/t5/Subscriptions/App-pop-up-issue/m-p/4450632#M98676 JulianA_Bogota 2018-04-12T02:46:58Z