topic Re: Premium expiry date in Subscriptions

Premium expiry date

anasred123 — Fri, 06 Apr 2018 05:33:17 GMT

Hello Spotify Community.

I have a little confusion regarding my premium subscription eligibility. It says here my premium will expired on 5/4/2018. But it's already 6/4/18, and I still have my premium ongoing. No, I did not pay by credit card for renewal subscription. I want to be clear, is it DD/MM/YY or MM/DD/YY format?

Thanks.

Re: Premium expiry date

rossi1911 — Fri, 06 Apr 2018 07:07:22 GMT

Hi @anasred123,

Which country are you from? If you're from USA then it's MM/DD/YYYY.

I'm not from USA so Spotify shows it as DD/MM/YYYY.

Cheers 🙂

Re: Premium expiry date

anasred123 — Fri, 06 Apr 2018 07:24:53 GMT

Hey rossi1911,

My Spotify isn't from USA. It's quite odd if the date format is DD/MM/YY. Because it's already passed my subscription expiry. Will just have to wait a few days after.

Re: Premium expiry date

rossi1911 — Fri, 06 Apr 2018 07:40:39 GMT

I'd suggest you to try to re-login and then re-check your subscription status.

If it still says Premium, you can contact Spotify Support on this Contact Form Here.

Or send them Tweet / DM on Twitter (@SpotifyCares).

Cheers 🙂