https://community.spotify.com/t5/Subscriptions/Cobran%C3%A7a-indevida/m-p/1696196#M9819 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/12256118">@arlene12</a>, welcome to the Spotify Community!</P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">We hope you don't mind that we reply in English. Remember that the offer is only available for users that didn't use Premium before.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">If you want, you can get Portuguese support via email with this </SPAN><SPAN style="font-weight: 400;"><A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank">contact form</A>&nbsp;about the charge or you can also&nbsp;</SPAN><SPAN style="font-weight: 400;">find us on </SPAN><A href="https://facebook.com/SpotifyAjuda" target="_blank"><SPAN style="font-weight: 400;">Facebook</SPAN></A><SPAN style="font-weight: 400;"> or </SPAN><A href="https://twitter.com/SpotifyAjuda" target="_blank"><SPAN style="font-weight: 400;">Twitter</SPAN></A><SPAN style="font-weight: 400;">.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Let us know if you need anything else, we're here for you.</SPAN></P> Mon, 29 May 2017 14:25:52 GMT Aimee_T 2017-05-29T14:25:52Z https://community.spotify.com/t5/Subscriptions/Cobran%C3%A7a-indevida/m-p/1695695#M9761 <P>Eu fui tentar usar a promoção de 3 meses por 1,99 e mostrou que não tenho direito, por já ter usado antes, só que me cobraram a mensalidade do spotify de 16,90 sem que eu tenho autorizado. Foi gerado automaticamente gostariam que fizessem o estorno pro meu cartão o mais rápido possível pois eu iria tentar a promoção para universitário e não posso agora até que vocês arrumem isso&nbsp;</P> Mon, 29 May 2017 01:11:47 GMT https://community.spotify.com/t5/Subscriptions/Cobran%C3%A7a-indevida/m-p/1695695#M9761 arlene12 2017-05-29T01:11:47Z https://community.spotify.com/t5/Subscriptions/Cobran%C3%A7a-indevida/m-p/1696196#M9819 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/12256118">@arlene12</a>, welcome to the Spotify Community!</P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">We hope you don't mind that we reply in English. Remember that the offer is only available for users that didn't use Premium before.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">If you want, you can get Portuguese support via email with this </SPAN><SPAN style="font-weight: 400;"><A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank">contact form</A>&nbsp;about the charge or you can also&nbsp;</SPAN><SPAN style="font-weight: 400;">find us on </SPAN><A href="https://facebook.com/SpotifyAjuda" target="_blank"><SPAN style="font-weight: 400;">Facebook</SPAN></A><SPAN style="font-weight: 400;"> or </SPAN><A href="https://twitter.com/SpotifyAjuda" target="_blank"><SPAN style="font-weight: 400;">Twitter</SPAN></A><SPAN style="font-weight: 400;">.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Let us know if you need anything else, we're here for you.</SPAN></P> Mon, 29 May 2017 14:25:52 GMT https://community.spotify.com/t5/Subscriptions/Cobran%C3%A7a-indevida/m-p/1696196#M9819 Aimee_T 2017-05-29T14:25:52Z