topic Re: Suspending subscription in Subscriptions

Suspending subscription

Spike59 — Tue, 10 Apr 2018 13:45:10 GMT

I have recently upgraded my phone with Vodafone and as part of the contract I get 2 years free Spotify.

With already being a premium member I am unable to take up this offer as I have already paid up front for memberships, and it will not allow me to add on.

Is there a way that I can suspend my account and take advantage of this offer with a view to continuing after the free period has passed?

Thanks Simon

Re: Suspending subscription

Bethany_Dawn — Tue, 10 Apr 2018 15:10:10 GMT

Hi Simon and welcome to the community! 🙂

Unfortunately, no there isn't a way to suspend the account. The only option would be to cancel it. If you did cancel it, you can restart the subscription later with the same email registration and it would remember your profile (playlists, library etc...).
One other suggestion could be to create a different user/email login to use the phone offer on, but then you would end up having two subscriptions at the same time.
Hope this helps!

Re: Suspending subscription

Spike59 — Wed, 11 Apr 2018 05:57:30 GMT

Hi Bethany
Thanks for you rapid reply
Didn't expect a favourable result
Will have to keep delaying Vodafone and take out subscription later
Thanks again Simon