topic Re: Subscription issue in Subscriptions

Subscription issue

Junshi — Thu, 12 Apr 2018 16:36:09 GMT

Hello,

I have a premium service paid until Jan 2019. How can I change to premium family or family with Hulu going forward?

Re: Subscription issue

Bethany_Dawn — Thu, 12 Apr 2018 16:46:56 GMT

Hi @Junshi and welcome to the Community! 🙂
You can change to Premium for Family at any time!
The amount you already pre-paid will just move your renewal date forward since the Family plan costs more.
As for the Hulu offer, this is only available to single Premium subscribers and the Student plans. It cannot be added on to a Family plan.
Hope this helps answer your questions! 😄

Re: Subscription issue

Junshi — Thu, 12 Apr 2018 17:04:22 GMT

So if I added hulu but didn't upgrade to family, would it work the same?

Re: Subscription issue

Bethany_Dawn — Thu, 12 Apr 2018 17:17:51 GMT

Hi again!

You should be able to still apply for the Hulu offer with just a regular Premium subscription. And yes, since the plan costs more as a bundle your renewal date would still move forward from Jan 2019.
Have a good one!