topic Trying to cancel my subscription in Subscriptions

Trying to cancel my subscription

Ludde377 — Tue, 30 May 2017 23:57:03 GMT

Hello, i was reading on the support page on how to cancel a subscription and, after reading a few lines they twll me to log in to my account which i did and then go to Subscriptions which i did and then Cancel Subscription but there is no button for that at all.

Please help!

/Best regards!

Re: Trying to cancel my subscription

feelikeastrangr — Wed, 31 May 2017 00:01:49 GMT

Hi @Ludde377, instructions here! https://support.spotify.com/article/How-to-cancel-your-subscription/

Please give a kudos and mark 'solved' if this answered your query. Thank you!

Re: Trying to cancel my subscription

Ludde377 — Wed, 31 May 2017 00:04:37 GMT

Hello, thanks for a fast answer but the link you provided did not work at all

Re: Trying to cancel my subscription

feelikeastrangr — Wed, 31 May 2017 00:08:00 GMT

hmm yes I see that too. Try this one instead.

Re: Trying to cancel my subscription

Ludde377 — Wed, 31 May 2017 00:09:23 GMT

That Link worked but it was the one that i used befor on the support site and there is not a cancel subscription button the only option i got is Update

Re: Trying to cancel my subscription

feelikeastrangr — Wed, 31 May 2017 03:26:46 GMT

Correct, no cancel subscription button but there are instructions. Pasting here for you:

WANT TO UPDATE YOUR PAYMENT DETAILS OR CANCEL YOUR SUBSCRIPTION?

If you’re subscribed through our website, click UPDATE DETAILS to update your payment info or cancel your subscription to cancel.
Tip: Pay when you want! Check out our guide to change your billing date.
If you’re subscribed through your broadband provider, iTunes, or other services, contact that company to update your payment details or cancel your existing subscription.