topic Subscription problem in Subscriptions

Subscription problem

aagneslindstrom — Fri, 27 Apr 2018 11:55:17 GMT

My subscription wasn’t paid for this month because Because there weren’t any money on my account so now I’m using the free Spotify however I transferred money into my account and would like to have my premium Spotify back.but it’s not going to charge me next time until the end of next month? Is there some way I could pay for my Spotify premium now??

Re: Subscription problem

Robert_W — Fri, 27 Apr 2018 22:32:02 GMT

Hi @aagneslindstrom,

Welcome to the community!

In this case the best thing for you to do would be to cancel your current card billing and then re-apply your card details to resubscribe immediately to premium.

I hope this helps!

Re: Subscription problem

aagneslindstrom — Sat, 28 Apr 2018 09:23:39 GMT

Thanks!! Is there a way to do this via app store?

Re: Subscription problem

Robert_W — Sat, 28 Apr 2018 14:13:37 GMT

Hey @aagneslindstrom,

You are welcome!

Information on how to cancel can be found here:

https://support.spotify.com/account_payment_help/payment_help/how-to-cancel-your-subscription/

All the best 🙂