topic Re: Crossfade issue in App & Features

Crossfade issue

Dorothy1355 — Sun, 21 May 2023 15:17:11 GMT

when using Spotify through Sonos and have crossfade on, starting about a month ago it will start the song for about 10-15 seconds then skip to next song. Anyone have this issue ? I’ve contacted Sonos , they said it’s a Spotify issue. I’ve contacted Spotify and they can’t help at all. I’ve rebooted, uninstalled , installed . Nothing works. Any suggestions?

Re: Crossfade issue

Prague — Sun, 28 May 2023 06:40:02 GMT

Greeting you with wagging tail and open paws Dorothy1355!

Hopefully, a resolution will be found soon so that you can enjoy uninterrupted playback and a seamless crossfade experience on your Sonos system with Spotify. I understand the frustration you're facing with the crossfade feature on Sonos while using Spotify. It appears to be a known issue that has been affecting users, including songs skipping to the next track prematurely and volume inconsistencies. It's unfortunate that both Sonos and Spotify haven't been able to provide a solution or offer further assistance in resolving the problem.

I'll be barking up the wrong tree without updates on your situation,

-Prague the Dog

Spotify plays only a few seconds of a song, then segues into the next tune.

rostasi — Thu, 06 Jul 2023 18:42:43 GMT

Plan: premium

Country: USA

Device

iPad

16.1.1

My Question or Issue:

I pick an artist and play their “radio”. Spotify (with crossfade) will begin playing a song

and after a few seconds just goes to another song.

This has been ongoing for years. Anyone gonna fix this? It’s pretty annoying -

especially when I get excited about what’s getting ready to play and it disappears

into the next tune. I’ve reinstalled it many times. No problems on any other music platform.

Re: Crossfade issue

DKY58 — Thu, 13 Jul 2023 15:40:18 GMT

We have the exact same issue

when going through Sonos. So while I "like" your answer I guess I like it only to know we aren't alone! 🙂