topic Re: Storage error - samsung in App & Features

Storage error - samsung

jrtasayco550 — Wed, 04 May 2022 16:49:20 GMT

I have this problem since a few weeks ago. Every time an update comes out for spotify or I restart my phone. Storage returns to internal. It did not have it before but now it is present. Don't have solution in gmail that's why I'm here.
I have been using the app since 2017 and it is unfortunate that they cannot provide a concrete answer.

Samsung A22 / Android 11
Spotify v8.7.26.901

This is another bug I ran into, the first three options is actually my internal storage. Only the last one is my SD.
I have no idea why two of them have the name "SD" when the internal storage should only be one and not three.

I have seen some incidents similar to this, but apparently spotify does not pay enough attention to us to solve this bug.

Do any of you have or had this problem?

Re: Storage error - samsung

ccwhalerr — Mon, 09 May 2022 19:26:22 GMT

Yes, I have exact same issue. I only have two actual storage locations but Spotify shows 4. I change storage to my external SD and this setting reverts to internal storage after a reboot. Even after formatting external SD and doing a clean re installation of The Spotify app. Very hard to find a solution

Re: Storage error - samsung

jrtasayco550 — Tue, 10 May 2022 20:59:30 GMT

Today I received a email of support by spotify. They says will clear the cache of their servers and after that reinstall the app. I hope there is a solution. I will be reporting

Re: Storage error - samsung

mikkoantero — Fri, 20 May 2022 06:21:26 GMT

I have this same bug but, I save downloaded playlist to internal storage not the sd card, i think that is Samsung and Spotify bug. Samsung S20 FE Android 12 One Ui 4.1.