topic Re: Problem Spotify Connect in App & Features

Problem Spotify Connect

Jonny_Longtorso — Fri, 10 Jun 2022 15:50:55 GMT

Hello Everybody

Here's my Problem:

I've connected my IPhone via Spotify Connect to my HEOS 5 and my Denon Receiver AVR-X1400H (both support the Connect Feature, and have done it in the Past)

But everytime someone call me, the music quit and start playing on the phone.

Thats very annoying!

Can anybody Help me to fix this Problem?

I've got an IPhone XR with the latest IOS Update (IOS 15.5)

The Spotify and HEOS App is also updated to the latest version.

Thx

David

Re: Problem Spotify Connect

Jonny_Longtorso — Sun, 10 Jul 2022 12:29:03 GMT

any Ideas or Suggestions?

Re: Problem Spotify Connect

Jonny_Longtorso — Wed, 13 Jul 2022 17:21:51 GMT

@spotify developers, any clues?

Re: Problem Spotify Connect

Jonny_Longtorso — Sat, 16 Jul 2022 13:42:23 GMT

Hello!!!

After a Month of waiting, I´ve got the impression, that no one cares about User Issues

Thanks or nothing!

Re: Problem Spotify Connect

TrumpWon — Mon, 18 Jul 2022 03:12:09 GMT

I have the same issue - Spotify has 30 days from today to collaborate with Heos to fix it or I am cancelling my premium subscription. This issue has been known for over 90 days and is impacting with IOS and android users.

Spotify is better than Pandora, but Pandora will get my $$ if not fixed in 30 days or less.

Re: Problem Spotify Connect

Jonny_Longtorso — Thu, 28 Jul 2022 07:36:47 GMT

It seems, that an Update on the HEOS/Denon App fixed the Problem.

Re: Problem Spotify Connect

flintan84 — Fri, 19 Aug 2022 14:03:26 GMT

Unfortunately not for everyone.

This issue has been ongoing for about 4 months. 4 firmware updates from Heos and still doesn't work for everyone, including me.

Re: Problem Spotify Connect

TrumpWon — Sun, 28 Aug 2022 23:21:17 GMT

It was working ok for the past week but today or went**bleep**.

Anyone else seeing this? Only issue is when speakers are grouped

Re: Problem Spotify Connect

flintan84 — Mon, 29 Aug 2022 06:58:50 GMT

I simply gave up. Sold all of my Heos Speakers, fortunately enough someone bought them. Not surprised that the issue is still there.