How to remove offline devices

Kaleidox — Wed, 23 Nov 2022 09:55:28 GMT

I have 5 offline devices, but most of them are no longer available to me.

How do I remove devices. The remove offline devices option in menu no longer exists.

Re: How to remove offline devices

OscarDC — Wed, 23 Nov 2022 21:00:33 GMT

Thank you for reaching out to the Community. We moved your post from Chats to the help boards as its content fits better here.

The option to delete offline devices from your account is no longer available if you don't have access to that specific device. But there's nothing to worry about as this option is still available with customer support.

However, since we cannot access users' accounts from the Community, we'd recommend contacting our Customer support directly on any of those channels (excluding Community) so they can check the account and help you deleting the offline devices.

Hope this helps. If anything else comes up, the Community will be here for you.

topic Re: How to remove offline devices in App & Features

How to remove offline devices

Re: How to remove offline devices