topic Re: Cannot post to facebook - connection to facebook failed in App & Features

Cannot post to facebook - connection to facebook failed

Bersiere — Sat, 31 Jul 2021 08:10:19 GMT

Hello,

I've been getting an error message for the last couple of days whenever trying to share a song on facebook. Spotify says "cannot post to Facebook. The post cannot be sent because the connection to Facebook failed"
I've always been able to use this feature in the last and now it doesn't work from my iPhone, nor my iPad. I've activated the "show activity" option on spotty, doesn't make a difference
Also tried logging in with my Facebook account, no changes
Also checked in the iPhone settings whether spotty was allowed access to Facebook (in settings > Facebook) but spotify doesn't appear in the list of apps that have requested access to my Facebook account
Lastly, I've checked privacy settings on Facebook and spotify is enabled and is authorized to post on my profile.
Any ideas on how to solve this? It used to work perfectly. Last time I used it was Sunday...
Thanks

Re: Cannot post to facebook - connection to facebook failed

Shaune74 — Sat, 11 Oct 2014 09:45:23 GMT

Me too... Exactly the same! Seems to have occurred when I upgraded to premium. If it's not resolved within the 30 day free trial then bye bye spotify!

Re: Cannot post to facebook - connection to facebook failed

Peter__ — Sat, 11 Oct 2014 10:30:51 GMT

Seen a few reports of this, it has been escalated to the Spotify team by one of the community rock stars for them to look into.

Re: Cannot post to facebook - connection to facebook failed

user-removed — Sat, 11 Oct 2014 17:54:03 GMT

Hi, i´m having the same problem since yesterday. I changed my facebook pasword and I thought that has the problem... I´ve already checked to log in from the web in spotify.com and have no problems, it just happens when try to post a song. Btw, sorry my bad english

Re: Cannot post to facebook - connection to facebook failed

lindababy — Sat, 11 Oct 2014 18:36:05 GMT

having the same issue - i thought it was associated with my new iPhone but tried it on my old one, which still works to play using wireless but receiving same error.

additionally, when I copy the URL from spotify and try to paste it directly in to Facebook, I get an 'upload failed' message.

Re: Cannot post to facebook - connection to facebook failed

Peter__ — Sun, 12 Oct 2014 14:52:19 GMT

Appears to be on all platforms too, smells like Facebook have broken something.

Re: Cannot post to facebook - connection to facebook failed

Madras76 — Mon, 13 Oct 2014 23:22:37 GMT

I'm having the same issue over the last week. Some songs I can post and some I can't. I wonder if it has something to do with the new iOS

Re: Cannot post to facebook - connection to facebook failed

lindababy — Mon, 13 Oct 2014 23:28:38 GMT

I don't think so - my old phone is still on the old iOS and I'm getting the same error. I think something must have changed with FB.

Re: Cannot post to facebook - connection to facebook failed

jjovellano2012 — Mon, 13 Oct 2014 23:46:36 GMT

Up till now it's still not working on my s4.. Please fix this pls

Re: Cannot post to facebook - connection to facebook failed

r-geezy — Mon, 13 Oct 2014 23:50:12 GMT

Not working on android either... Come Spotify figure something out I love the app

Re: Cannot post to facebook - connection to facebook failed

Madras76 — Tue, 14 Oct 2014 00:07:34 GMT

Well I guess it's not the iOS then, wish they would find issue and fix.

Re: Cannot post to facebook - connection to facebook failed

Peter__ — Tue, 14 Oct 2014 08:46:31 GMT

Can confirm Spotify are investigating this.

Re: Cannot post to facebook - connection to facebook failed

hopeufo — Wed, 15 Oct 2014 00:24:16 GMT

Fix the darn thing

Re: Cannot post to facebook - connection to facebook failed

GnuLoCo — Wed, 15 Oct 2014 00:28:23 GMT

Same here! I post songs to a music share group and cannot post anything with the play thumbnail, the URL works but anything with a preview denys my post from the app or browser.

Re: Cannot post to facebook - connection to facebook failed

lengeeve — Wed, 15 Oct 2014 16:20:00 GMT

Same here,

Can't share a song on my facebook timeline or on a friends' timeline

Seems to work on whatsapp.

Is there a setting that I need to adjust in facebook ??

Re: Cannot post to facebook - connection to facebook failed

tanyarod — Thu, 16 Oct 2014 02:15:15 GMT

Same here. Every time i try to post a playlist on facebook, i keep getting "there was a problem updating your status. please try again in a few minutes." Unsuccessful on ios too.

Re: Cannot post to facebook - connection to facebook failed

MattSuda — Thu, 16 Oct 2014 02:22:25 GMT

Spotify is aware of this problem right now. Hopefully it will be fixed soon.

Re: Cannot post to facebook - connection to facebook failed

Red_Expendable — Thu, 16 Oct 2014 12:50:17 GMT

Having same issue with my S4 when I try to share what I am listening to on FB: "Status update failed"

Re: Cannot post to facebook - connection to facebook failed

lindababy — Fri, 17 Oct 2014 01:45:04 GMT

it's working!!! thank you, spotify!

Re: Cannot post to facebook - connection to facebook failed

tanyarod — Fri, 17 Oct 2014 06:08:22 GMT

It seems the problem of posting to Facebook has just been fixed! I tried it both on latest version of OS X and iOS 8. Hope everbody's is working ok too!