https://community.spotify.com/t5/App-Features/Duo-Subscription/m-p/5473236#M5932 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25606146">@Cottierxl</a>, thanks for writing.</P><P>&nbsp;</P><P>When you click on the link bellow, do you see your wife's account as part of your Duo plan?</P><P>&nbsp;</P><P><A href="https://www.spotify.com/account/overview/" target="_blank">https://www.spotify.com/account/overview/</A></P><P>&nbsp;</P><P>If you do, please ask her to check her user credentials, as she might have a second Spotify account, so she should make sure to be logging in the correct one.</P><P>&nbsp;</P><P>Hope it helps!</P> Wed, 14 Dec 2022 10:45:22 GMT Bittencourt 2022-12-14T10:45:22Z https://community.spotify.com/t5/App-Features/Duo-Subscription/m-p/5473043#M5926 <P>I sent my wife an invitation to the service and she accepted it but doesn't have any of the premium access&nbsp;</P> Wed, 14 Dec 2022 03:50:43 GMT https://community.spotify.com/t5/App-Features/Duo-Subscription/m-p/5473043#M5926 Cottierxl 2022-12-14T03:50:43Z https://community.spotify.com/t5/App-Features/Duo-Subscription/m-p/5473236#M5932 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25606146">@Cottierxl</a>, thanks for writing.</P><P>&nbsp;</P><P>When you click on the link bellow, do you see your wife's account as part of your Duo plan?</P><P>&nbsp;</P><P><A href="https://www.spotify.com/account/overview/" target="_blank">https://www.spotify.com/account/overview/</A></P><P>&nbsp;</P><P>If you do, please ask her to check her user credentials, as she might have a second Spotify account, so she should make sure to be logging in the correct one.</P><P>&nbsp;</P><P>Hope it helps!</P> Wed, 14 Dec 2022 10:45:22 GMT https://community.spotify.com/t5/App-Features/Duo-Subscription/m-p/5473236#M5932 Bittencourt 2022-12-14T10:45:22Z