topic Re: Multiple Devices in Archived content

Multiple Devices

TiMtImInYtImTiM — Fri, 16 Mar 2012 15:17:23 GMT

Hello,

I contantly get the message that my Spotify account can only be shared with 3 devices and lose my synchronised playlists which then take forever to download again. This is more frustrating when I am out and about and loose all my downloaded music.

I am currently using Spotify on my Mac and My new Blackberry. I used to have an iPhone which had my spotify account linked as well.

How to I controll which devices are registerd as the 3 I am able to synchronise to as I have used Spotify on 5 devices up until now but need to clear off two of them.

I hope that makes sense.

Thanks :0)

Re: Multiple Devices

Sam — Sat, 17 Mar 2012 14:30:03 GMT

Hey,

Unfortunately, there isn't a way you can manage your devices at the minute. Not to worry, we can clear your devices for you. We just need a few security details before we can do so. Keep an eye on your inbox, I'm popping an email over now.

Re: Multiple Devices

gabesauce — Wed, 21 Mar 2012 16:15:20 GMT

Can I have all of my devices cleared as well? Thanks!

Re: Multiple Devices

Sam — Wed, 21 Mar 2012 16:55:00 GMT

Gabesauce - For this type of thing, you'd need to get in touch with Customer Support as security details need to be taken. It's just to confirm we're clearing the right account. Just go to 'About us' above, then 'Contact Form'. They'll get back to you as soon as they can.

Re: Multiple Devices

gabesauce — Wed, 21 Mar 2012 20:06:49 GMT

done. Thanks!!

Re: Multiple Devices

user-removed — Thu, 22 Mar 2012 06:39:38 GMT

Hi,
I'm having the same problem since Tuesday when the general connection error occurred. It's weird because I don't have more than three devices. Please, can you help me?

Re: Multiple Devices

Sam — Thu, 22 Mar 2012 10:48:46 GMT

Alihiro - Welcome to the Community! As I mentioned before, could you contact Customer Support? We can't take the relevant security details over a public forum.