topic Re: Please help!! in Archived content

Please help!!

bodibashma — Mon, 19 Mar 2012 18:09:24 GMT

I have upgrade my account from unlimited to premium but when im logging in on my computer and mobile it says that i still have unlimited. I have mailed the support but got no answer from them. It very anoying when you pay money for this but it doesn´t work and you get no support. Please help!!

Re: Please help!!

David — Mon, 19 Mar 2012 18:39:40 GMT

Hello,

One of my colleagues sent through a message to you 6 days ago. You might need to check your Junk Mail or Spam filter in your email inbox.

Re: Please help!!

bodibashma — Mon, 19 Mar 2012 18:50:58 GMT

Yes i got that mail but i have mailed you three times since then, and the info in that mail i got was completly worthless, offcourse i understand that i have to log out and in again i do that everytime i start spotify.

Re: Please help!!

David — Mon, 19 Mar 2012 19:25:43 GMT

Hmm, this might get tricky. I'll send you another message.

Re: Please help!!

bodibashma — Mon, 19 Mar 2012 19:34:25 GMT

i have mailed you the info back now.

Re: Please help!!

bodibashma — Mon, 19 Mar 2012 19:51:50 GMT

Thanks for the help! Now is everything working!