topic Re: CANT UPGRADE in Archived content

CANT UPGRADE

WKDServers — Thu, 22 Mar 2012 20:24:09 GMT

I have logged into correctly, clicked on unlimited option, chose Visa as payment option, clicked next and it says

"Sorry, wrong password"

I have logged in and out multiple times, used several browsers and still does not work.

please help

Re: CANT UPGRADE

WKDServers — Thu, 22 Mar 2012 20:29:51 GMT

fixed

Re: CANT UPGRADE

imlivinginthe80 — Fri, 06 Apr 2012 16:52:22 GMT

Now that happens to me. What did you do to fix it?

Re: CANT UPGRADE

courtneybot — Fri, 06 Apr 2012 20:42:29 GMT

Having the same issue!

Re: CANT UPGRADE

imlivinginthe80 — Sun, 08 Apr 2012 06:23:00 GMT

Managed to pay, or more exact uppload the settings for a new e-card (the old one had expired). This how I did it:

In the spotify program:

1. Click HELP-YOUR ACCOUNT

2. Choose "Sign up for Spotify unlimited"

3. Then I could change the old e-card with a new.

But Spotify haven't taken any money yet, so I still have Spotify Freee - a problem I share with I others I read in the forum. Perhaps it's because Spotify try to draw money from me once a mounth according to the old e-card. I can't find anywhere I can change that. If In find a solution I'll publish it here. If my hypotese is correct my account will upgrade within a mounth.

Re: CANT UPGRADE

omgmegami — Mon, 09 Apr 2012 21:45:31 GMT

I am having the exact same issue and cannot upgrade my account. (Just in case the extra information is relevant, I am using a username and password, not a Facebook-linked account.)

Re: CANT UPGRADE

imlivinginthe80 — Sat, 21 Apr 2012 11:17:14 GMT

Finally Spotify took the money and now I've Unlilited again. I didn´t do anything but wait. So if you have this problem:

1. MAke a new payment with your e-card.

2. Wait, maximum a month I presume.