topic Spotify free automatic payment failure in Archived content

Spotify free automatic payment failure

Cropetitfy — Tue, 27 Mar 2012 07:28:01 GMT

Hi,

I don't understand why my payment fails every two or three months. I pay with a virtual card which number is valid for 6 months or more. Yesterday, I changed my number but I couldn't still subscribe for spotify free. Today It's ok.

Could someone explain me

Thanks

C. C.

Re: Spotify free automatic payment failure

Cropetitfy — Tue, 03 Apr 2012 12:50:34 GMT

An answer please ?

Re: Spotify free automatic payment failure

meahtenoha — Tue, 03 Apr 2012 13:53:05 GMT

Hi Cropetitfy - As this is payments related query it needs to go through our payments team.

An email is on its way to you now. Any other users with similar questions should also fill out our contact form (about us > contact).