topic Re: no sounds in Archived content

no sounds

jemcal — Sun, 01 Apr 2012 20:18:12 GMT

hello, I have a big problem,

when I choose a music and click play, all it's ok, but there are no sounds. I don't understand why. all it's ok there are just no sound. I have try in youtube, and the sounds it's ok. it's happends just with spotify.

if someone have a solution at my problem, please help me.

and yes I'm a premium member.

Re: no sounds

Grayson — Mon, 02 Apr 2012 02:09:51 GMT

Hey there Jemcal!

Could you let me know what Operating System you're using?

Thanks! -Civiks

Re: no sounds

jemcal — Mon, 02 Apr 2012 13:31:30 GMT

it's windows 7 family premium

do you any idea for my problem?

Re: no sounds

Grayson — Mon, 02 Apr 2012 18:07:20 GMT

Hey again jemcal.

Ensure that the volume in the Client is at a hearable level. The in-app volume adjuster looks like this:

It is to the right of the Play/Pause/Fast Foward buttons.

If that is not the cause of the issue attempt to open the windows 7 volume control from the task bar (the speaker icon near to the clock). Click on the text that says "mixer".

Then check to see if Spotify is muted here:

Cheers! -Grayson

Re: no sounds

jemcal — Mon, 02 Apr 2012 20:35:19 GMT

thank you, it's the windows control. it was on mute just for spotify.

cheers

jeremy

Re: no sounds

Grayson — Mon, 02 Apr 2012 20:43:02 GMT

Hey Jemcal!

Really glad that solved your issue. 😃 Please mark my soloution above as an "Accepted Answer" in the botto left hand corner of the post.

Best! -Grayson

Re: no sounds

Deepak — Sat, 05 May 2012 10:28:00 GMT

Hey u are right! thanks.. Its working now.. It was muted in mixer..

Thaks a lot!!!! 🙂

Re: no sounds

4101 — Mon, 17 Sep 2012 21:41:30 GMT

I still have no coming from computer. Thank you for your help