topic Re: Trial Subscription Fail in Archived content

Trial Subscription Fail

Nickyg2006 — Thu, 12 Apr 2012 16:43:28 GMT

I tried to sign up for the 30-day Spotify Premium trial and I just received a bill for payment.

Since there isn't a way to call you guys about it, I'm posting it here. I would like a refund or a credit for next month, what can I do?

I love the service, but why offer something that isn't true?

meahtenoha — Thu, 12 Apr 2012 17:03:15 GMT

Hi Nickgy2006- As this is a very specific payments query, you'll need to fill out our contact form (about us > contact).

A member of our payments team will then be able to handle your case.

Nickyg2006 — Thu, 12 Apr 2012 17:07:42 GMT

Thanks for the quick response. I will do that.