topic Re: Account hacked, Email and password changed. What do i do? in Archived content

Account hacked, Email and password changed. What do i do?

Altarus — Fri, 13 Apr 2012 14:30:16 GMT

Topic says it all? Ive submitted a support ticket about this issue since i could not find an email related to support issues anywhere on your site but having to get help about a hacked account through that hacked account just doesnt feel right. Is there a way for you to email me with either a solution or way for me to prove that im who i say i am to the email i used to create my account and not the one currently used by my account? Im currently logged in through my facebook account. Help me support team, you´re my only hope.

Re: Account hacked, Email and password changed. What do i do?

meahtenoha — Fri, 13 Apr 2012 16:06:14 GMT

Hi Altarus- I've got an email on it's way to you now.

Please have a look in your inbox you get a moment--thanks.

Re: Account hacked, Email and password changed. What do i do?

Altarus — Fri, 13 Apr 2012 16:34:47 GMT

Hi Meredith, did you send the mail to the @gmail account i used to create my Spotify account?