topic Re: wrong name in Archived content

wrong name

garlicandy — Tue, 17 Apr 2012 23:48:26 GMT

I made an account using facebook and I just realized today that "real name" under my account profile is completely wrong.

I don't even know who Nina Himmelsbach Bedel is but apparently that's my "real name" on spotify.

How do I fix it to be Eunice Kim instead of that random name?

Would this cause a trouble in the future if I plan to upgrade my account?

Re: wrong name

Grayson — Wed, 18 Apr 2012 03:11:24 GMT

Hello there garlicandy! Welcome to the Community! 🙂

Since your Facebook Account is linked to your Spotify Account, you will need to change your name on Facebook instead of Spotify itself. Here's How:

Log into Facebook.
To the right of the Home link, click the downward-pointing arrow and choose Account Settings. This can be found at the top right-hand corner of every Facebook page.
To the right of your Name, click Edit. This will take you to an editable page of your account info.
Change your name to your desired content.
Click Save Changes. Remember that it can take Facebook Servers up to 24 hours to reflect changes; however this process often takes a matter of seconds.
Log out and log back in. Your name should be reset.

Let me if this resolved your issue. 😃 -Grayson

Re: wrong name

garlicandy — Wed, 18 Apr 2012 15:27:40 GMT

Hello, thanks for the reply.

My facebook name is correct and there's nothing wrong there.

It's just that my name on spotify seems to be all messed up.

Today it shows that my name is "Sera Manubens."

Is this some kind of a joke that I need to get used to?

Re: wrong name

Sam — Wed, 18 Apr 2012 15:49:57 GMT

Hey garlicandy - I've just popped an email over to you. Keep an eye on your inbox.

Re: wrong name

ChibiVegan — Wed, 18 Apr 2012 16:51:53 GMT

So, is this something I can fix? I'm having the same issue. . .

Spotify Account name

troxnor — Wed, 18 Apr 2012 18:21:34 GMT

I log into spotify with facebook, and on the website it says in the top right that my name is Becky Harris... it is not becky harris...

This is just a very strange bug that i'm sure the people at Spotify would want to know about asap..

a photo can be added if you would like. my account is troxnor and my Actual name is Duncan ______(lastnamewitheld)

Re: Spotify Account name

meahtenoha — Thu, 19 Apr 2012 08:25:24 GMT

Hi ChibiVegan & troxnor- That's very strange indeed.

The best thing you can both do here is fill out our contact form (About Us > Contact).

That way our support team can take a closer look at your account and do some investigating. If there are any other updates we'll post them here.

Re: Spotify Account name

Sam — Thu, 19 Apr 2012 14:21:23 GMT

Hi everyone,

This appears to have been a little technical hiccup. It should all be sorted now. Thanks for your patience.

Re: wrong name

Johannaer — Sun, 06 May 2012 09:05:09 GMT

The same happened to me

I don't know how to do! Need some help here!

Re: wrong name

meahtenoha — Tue, 08 May 2012 16:34:28 GMT

Hi Johannaer- Not to worry. There's an email on its way to you now.

Re: wrong name

karro — Tue, 08 May 2012 18:06:29 GMT

I have a similar problem. It says that my playlist that I myself have created is created by some girl named Karolina Thierfelder. I have no idea who that is :S

Re: wrong name

meahtenoha — Tue, 08 May 2012 18:39:06 GMT

Hi karro- I've got an email on its way to you too.

In the meantime, please perform a clean reinstallation to ensure you're using our latest release.

Re: wrong name

user-removed — Mon, 22 Oct 2012 03:24:22 GMT

I'm having the same problem. It's showing my profile name as Krister Helskog and even has a picture of someone else.

I've uninstalled & reinstalled the application, I've also reset the password several times.

How do I clear this up? I keep getting notifications of people following playlists, but i'm not creating playlists.

Help!

Chris

Re: wrong name

meahtenoha — Mon, 22 Oct 2012 16:00:58 GMT

HI cslack78 - This can be sorted quite easily. Just check out my post right here: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Wrong-Facebook-attached-to-my-account/td-p/173956

Re: wrong name

5meteruppilufte — Tue, 19 Feb 2013 13:35:42 GMT

Hi!

I´ve just upgraded my Spotify and when I click on "Profile" the name "Christopher Lee" turns up which isn´t me and with a photo. My username is "5meteruppiluften" and want to stay that way. I don´t want to have my account connected to Facebook, i. e. I want to continue to use my username. Though all the playlists which are shown on "Profile" are mine.

Please can you help me?

Re: wrong name

Peter__ — Tue, 19 Feb 2013 14:18:30 GMT

@5meteruppilufte wrote:

Hi!

I´ve just upgraded my Spotify and when I click on "Profile" the name "Christopher Lee" turns up which isn´t me and with a photo. My username is "5meteruppiluften" and want to stay that way. I don´t want to have my account connected to Facebook, i. e. I want to continue to use my username. Though all the playlists which are shown on "Profile" are mine.

Please can you help me?

Hey! Welcome to the community 🙂

It sounds like your account has become somehow linked to someone's Facebook.

Since you have a dedicated Spotify username, this is easy to fix. Just head to Edit > Preferences > Social Network > Disconnect from Facebook in the desktop client.

Once you have done that, or if the button says "Connect to Facebook" then you are no longer connected, however, some Facebook data might still be hanging around in your client. A quick clean reinstallation should clean that up for you.

Peter

Re: wrong name

5meteruppilufte — Tue, 19 Feb 2013 15:27:33 GMT

Thanks hammeh!

I didn't get rid of the wrong name so I reinstalled Spotify instead. I'm back with the version I had before I upgraded and I think that version is better. I think I'll keep it that way and not upgrade it again. In the latest version you get "following" and "followers" instead of "friends" and you can´t search a username with the usual "spotify:user:xxxxxx" in the searchfield. But thanks anyway!

/Em

Re: wrong name

meahtenoha — Tue, 19 Feb 2013 16:14:16 GMT

Hi 5meteruppilufte - I'd like to look at this a bit more with you. I'm going to send you a direct email now.

Keep an eye on your inbox for me--thanks!

Re: wrong name

meahtenoha — Wed, 20 Feb 2013 14:52:55 GMT

Hi again 5meteruppilufte! Just checking in to see if you got my email.

Sent it over to your personal inbox--let me know if you haven't got that from me.

Re: wrong name

urbanweb — Sat, 23 Mar 2013 23:59:15 GMT

I'm having a similar problem. I signed into Spotify on my Dad's computer. My Dad then used it, and then appears to have linked his facebook account. My username is mathew.r.taylor . I now see my Dad's name at the top left on the windows app. I've removed the facebook link under preferences, but his name remains at the top right.

I've even created a facebook account with my photo, and associated with my Spotify account, and whilst the picture changes top right, the name doesnt, and when you right click and go to profile it has my Dad's name, and his facebook photo.

Please help, before I cancel my subscription and go back to Deezer!!!