topic Re: Account offline in Archived content

Account offline

twiggystardust — Thu, 26 Apr 2012 13:50:25 GMT

Spotify is insisting my account is offline but it isn't... I've tried restarting, logging out, everything. I pay £10 a month for this service and I can't use it right now - please can this be looked at? My user is twiggystardust.

Re: Account offline

chesterfield51 — Thu, 26 Apr 2012 13:54:00 GMT

Spotify in Twiiter said that are some problems on this moment so be patient

they will solve the problem in time

Re: Account offline

Richard — Thu, 26 Apr 2012 13:55:25 GMT

Hey guys, that's right. We're having some issues with one of our data centres, but things should be back up shortly.

Follow the Twitter in my signature for live updates.

Re: Account offline

galanos007 — Thu, 26 Apr 2012 13:56:34 GMT

maybe they should adjust the service status, its clearly not up and running. Im having the same issues, forced offline mode.

Re: Account offline

Joep87 — Thu, 26 Apr 2012 13:56:40 GMT

I have the same problem. Although connected to the internet Spotify keeps saying that it is offline, I've tried loggin on again, restarting the program, restarting the computer, restarting the internet connection. But nothing seems to work.

Gr, Joep

Re: Account offline

Scottehh — Thu, 26 Apr 2012 13:58:51 GMT

http://twitter.com/#!/spotifystatus

None of those will work as the issue is with Spotify, the above twitter will no doubt he updated when the problem is fixed.

Re: Account offline

jvelesco — Thu, 26 Apr 2012 13:59:34 GMT

Got the same problem over here

Re: Account offline

davidhbrown — Thu, 26 Apr 2012 14:38:13 GMT

Probably my fault ... I finally decided to sign up for a premium trial so I could listen on my Sonos system so of course it would fail now and leave me spinning my wheels trying to get that set up...

Re: Account offline

Richard — Thu, 26 Apr 2012 15:27:15 GMT

Hey guys, things should be more or less back to normal now. Let us know if there are any lingering errors we need to sort out.

And big thanks to Scottehh for updating any threads I missed. Nice job man.

Re: Account offline

Richard — Thu, 26 Apr 2012 15:27:16 GMT

Hey guys, things should be more or less back to normal now. Let us know if there are any lingering errors we need to sort out.

And big thanks to Scottehh for updating any threads I missed. Nice job man.

Re: Account offline

timmaysnell2003 — Fri, 17 Aug 2012 18:13:36 GMT

Me and my boyfriend both have spotify accounts, use the same laptop and neither of us are being told we're off line, tried to follow suggestions but nothing works