https://community.spotify.com/t5/Archived-content/Cancel-incorrect-payment/m-p/52391#M17972 <P>Hi akjin-- We can help you sort this out, no problem. It's best if we handle this via the contact form though as it's a payments query.&nbsp;</P> <P>&nbsp;</P> <P>Have a look in your inbox as I've just sent you an email with some more instructions.&nbsp;</P> Mon, 30 Apr 2012 15:08:22 GMT meahtenoha 2012-04-30T15:08:22Z https://community.spotify.com/t5/Archived-content/Cancel-incorrect-payment/m-p/52227#M17971 <P>Hi</P><P>&nbsp;</P><P>Today I tried to subscribe to an unlimited account but it failed (wrong password). Then I was redirected to "buy premium". According to the web I need to follow three steps, last one "confirm". So I pressed follow to second step. There were no second step, nor third and I received an email saying you are going to charge my for a premium account, something I don't want.</P><P>&nbsp;</P><P>I can't see any way to cancel this invoice or change the subscription to "unlimited".</P><P>&nbsp;</P><P>Thanks for your help.</P><P><BR />Pablo</P><P>&nbsp;</P> Mon, 30 Apr 2012 09:00:54 GMT https://community.spotify.com/t5/Archived-content/Cancel-incorrect-payment/m-p/52227#M17971 akjin 2012-04-30T09:00:54Z https://community.spotify.com/t5/Archived-content/Cancel-incorrect-payment/m-p/52391#M17972 <P>Hi akjin-- We can help you sort this out, no problem. It's best if we handle this via the contact form though as it's a payments query.&nbsp;</P> <P>&nbsp;</P> <P>Have a look in your inbox as I've just sent you an email with some more instructions.&nbsp;</P> Mon, 30 Apr 2012 15:08:22 GMT https://community.spotify.com/t5/Archived-content/Cancel-incorrect-payment/m-p/52391#M17972 meahtenoha 2012-04-30T15:08:22Z