topic Re: Turn off email notifications in Archived content

Turn off email notifications

icrlp05 — Mon, 14 May 2012 08:41:58 GMT

Hi,

I subscribe to a playlist, but I'd rather not get email notiifications when they update it.

Is this possible?

Thanks,

icrlp05

Re: Turn off email notifications

neo-x — Mon, 14 May 2012 08:47:07 GMT

Hi!

If you log in from www.spotify.com and go to account profile settings
you can toggle what information you want to get in e-mail.

https://www.spotify.com/fi/account/profile/

Hopefully this helps.

Re: Turn off email notifications

icrlp05 — Mon, 14 May 2012 08:49:00 GMT

Thanks. I just found this after posting. I was looking for how to do it on the desktop version which is why I didn't find it straight away.

Thanks and regards,

icrlp05

Re: Turn off email notifications

Judis — Fri, 28 Sep 2012 13:44:25 GMT

Step two: But how do I turn off the notifications for shared playlists (or whatelse there might be) within the programme? I dont want the red symbol on neither the spotify icon or in the top right corner in the spotify window.

Re: Turn off email notifications

henning_p — Wed, 17 Oct 2012 06:49:54 GMT

I've done all that but I still get notifications. What then?

Re: Turn off email notifications

kenjifra — Wed, 17 Oct 2012 07:23:17 GMT

I have the same problem. Unchecked everything on the setting page and set all the E-mail settings to "never". But still get these annoying e-mails all the time.

Re: Turn off email notifications

Sam — Wed, 17 Oct 2012 08:54:06 GMT

Judis - There isn't a way to stop these notifications at present. Your feedback has been noted, however.

Henning_p & Kenjifra - Looks like you both had 2 accounts here. Don't worry, I've just deleted your duplicate ones (you've never used them), so you shouldn't get any more emails.

Re: Turn off email notifications

henning_p — Wed, 17 Oct 2012 08:56:24 GMT

Thank you so much!

All the best!

/Henning

Re: Turn off email notifications

kenjifra — Wed, 17 Oct 2012 09:06:44 GMT

O'right! Just I dont understand why I have two (identical?) accounts? I can only remember create one. But it was a long time ago.

Re: Turn off email notifications

Judis — Wed, 17 Oct 2012 09:50:48 GMT

Thank you Sam! Please create that function soon and make it easy to turn off so that I can keep subscribing to the collaborative playlists 🙂

Re: Turn off email notifications

user-removed — Wed, 17 Oct 2012 12:25:47 GMT

Hi!

I have same kind of problem with mail notifications like persons above. Is it possible that I have also some duplicate account?

Re: Turn off email notifications

LeTanc — Wed, 17 Oct 2012 21:19:03 GMT

I have the same issue where I've disabled all of the options, but I'm still receiving email notifications when friends add songs to playlists. Is it possible I have 2 accounts as well?

Mahalo,

Frank

Re: Turn off email notifications

Sam — Thu, 18 Oct 2012 08:22:54 GMT

Maestor & LeTanc - You both had a second account, yes. Don't worry, I've just deleted them. No more emails for you guys.

Re: Turn off email notifications

joonask — Thu, 18 Oct 2012 09:02:53 GMT

Hello,

I have the same problem. Probably duplicate account also because I've seen weird errors sometimes when tried to update my profile. Anyway I disabled email notifications and I'm still receiving notification emails.

Regards,

Joonas

Re: Turn off email notifications

Sam — Thu, 18 Oct 2012 09:06:03 GMT

Joonask - You had one, yes. I've just deleted it, so you shouldn't have any more trouble.

Re: Turn off email notifications

Byggver — Thu, 18 Oct 2012 11:47:04 GMT

I'm having the same problem. All notifications turned off, but still getting emails about playlist changes.

Re: Turn off email notifications

David — Thu, 18 Oct 2012 11:50:12 GMT

Byggver - You had a second account - I've now deleted this, and now you should be email free.

Re: Turn off email notifications

RaoulDuke — Thu, 18 Oct 2012 12:10:45 GMT

Hi, I'm also getting email notifications even though I've requested not to receive them.

Re: Turn off email notifications

user-removed — Thu, 18 Oct 2012 17:33:09 GMT

I'm having the same problem. All notifications turned off, but still getting emails about playlist changes.

Re: Turn off email notifications

meahtenoha — Thu, 18 Oct 2012 17:52:58 GMT

The majority of you experiencing this issue have unknowingly made a new account via Facebook.

However this can be fixed in a matter of seconds. Please just follow the steps below to fix this on your own account:

1. Log in with your Spotify username and password. Do not use your email address.

2. Then just link your account to Facebook to get rid of the extra one. Just go to Preferences > Social Network (Preferences is found under the File menu on Windows, and under Spotify on Mac)

You can disconnect from Facebook after that, if you wish.

3. Always log in with this Spotify username to avoid future confusion.

4. "I have a subscription but I don't see it when I log in with my Spotify username. What's going on?"

This means you've upgraded that extra Facebook account instead. Head to the contact form so we can help.