topic Re: Looking to connect my Spotify account to a different Facebook account..... HELP. in Archived content

Looking to connect my Spotify account to a different Facebook account..... HELP.

kymboslice — Fri, 08 Jun 2012 22:18:22 GMT

I'm a huge Spotify fan..... but for the past day I have been having issues trying to connect my Spotify account to my NEW different Facebook account. I was one of the lucky few who was able to partake in Spotify's amazingness before they merged with Facebook. At that time I had a different Facebook account, until yesterday, when I decided to delete/deactivate that account and start an alternative page just for my family communication. With all that being said, I want to keep my current Spotify account (with all my playlists to boot). But everytime I log in with my username (Kymboslice) my old Facebook page is reactivated. I tried inputting all my new info but nothing happens. So what am I doing wrong? Ultimately I'm angry at Facebook that I can't just DELETED my old page/account. I mean, seriously? I should have the right to get rid of it. But alas, I didn't make the rules. So I just need help connecting my Spotify account to my NEW Facebook account...... HELP! 🙂 Thanks in advance!

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

Sam — Sun, 10 Jun 2012 11:14:11 GMT

Kymboslice - Your 'kymboslice' account isn't connected to any Facebook account, so you should be free to link it up to your new Facebook account.

You can do it in your Spotify by heading to 'Preferences' ('Edit' in Windows, 'Spotify' on a Mac) and scrolling down to 'Social Network'. There will be an option here.

Alternatively, you can connect your Spotify and Facebook inside your account on our website. Just head here: https://www.spotify.com/account/overview/

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

attilasa — Tue, 11 Sep 2012 23:42:10 GMT

Hey I have the same problem. Some Spotify administrator please answer. I tried to connect Spotify to a different Facebook account but it didn't work. I created my Spotify account before connecting to Facebook was required, but I can't remember my password. I tried getting a new one, but then it says that I'm using Spotify with Facebook so I can't change it.

Please HELP. I'm seriously considering to leave both Spotify and Facebook.

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

den_sand — Thu, 11 Oct 2012 01:56:41 GMT

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

David — Thu, 11 Oct 2012 07:35:25 GMT

den_sand - It sounds like you might be logged into your wife's facebook account on your iPhone's Facebook application. Pop over to that, log out and then log back into your own profile.

Over in Spotify, click on "More", then "Settings". Click on "Log Out", and then on the Login Screen, select "Login with Facebook. This should connect to your Spotify account created with your Facebook.

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

user-removed — Sun, 28 Oct 2012 03:37:53 GMT

I have precisely the same problem (without the wife but needed to change email on my facebook account).

seems if you have messenger app (or facebook app, obviously) it uses this as the signed in status so you have to signout from all these local apps first.

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

daiwalker — Fri, 28 Dec 2012 23:43:51 GMT

Years ago I had a spotify account, way before I had facebook. I just downloaded the spotify app and logged in using my facebook credentials. Only then I recalled I already had an account. Facebook uses a different email address to what I signed up to spotify with. I've now logged into the app using my original spotify credentials and have all my old playlists, however... even though I deleted the app from within facebook, the spotify app tells me facebook is already connected to a spotify account. Help please.

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

Peter__ — Sat, 29 Dec 2012 01:41:58 GMT

@daiwalker wrote:
Years ago I had a spotify account, way before I had facebook. I just downloaded the spotify app and logged in using my facebook credentials. Only then I recalled I already had an account. Facebook uses a different email address to what I signed up to spotify with. I've now logged into the app using my original spotify credentials and have all my old playlists, however... even though I deleted the app from within facebook, the spotify app tells me facebook is already connected to a spotify account. Help please.

That is strange.

Drop the team a message using the online contact form and one of their customer services agents will be able to investigate this for you.

Peter

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

Sam — Mon, 31 Dec 2012 11:39:31 GMT

Daiwalker - If you try and link your old account to Facebook now, it should be ok.

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

user-removed — Wed, 23 Jan 2013 22:20:54 GMT

I have created a new facebook account and want to delete my old one And add my new one. My old facebook uses the email mark.odonnell@iomart.com. I want to connect my new facebook using the email mark.odonnell@iomart.com. How do I do this?

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

user-removed — Wed, 23 Jan 2013 22:22:06 GMT

Sorry my old account uses the email mark.odonnell@hotmail.co.uk and my new account uses mark.odonnell@iomart.com

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

lisareichwein8 — Mon, 28 Jan 2013 23:35:35 GMT

I am trying to deactivate my current Facebook account which is attached to my spotify account. I have a new facebook account that I would like to link up to my spotify as I am aware that you must have a facebook to have a spotify account. I would like my new blank facebook page to be linked to my spotify account but I want to retain my current playlists etc on my spotify account. I have tried multiple times to make this transition but it simply wont keep my facebook deactivated or it opens up a new spotify and asks if I would like to start over. Can an ADMIN please help me figure out how to transfer my spotify account over so that I can delete my current facebook page. Thank you!

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

Marco — Tue, 29 Jan 2013 00:10:46 GMT

Hey!

Have a look at the tutorial of hammeh here.

It's all explained in detail what you have to do.

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

Peter__ — Tue, 29 Jan 2013 00:16:18 GMT

@lisareichwein8 wrote:

I am trying to deactivate my current Facebook account which is attached to my spotify account. I have a new facebook account that I would like to link up to my spotify as I am aware that you must have a facebook to have a spotify account. I would like my new blank facebook page to be linked to my spotify account but I want to retain my current playlists etc on my spotify account. I have tried multiple times to make this transition but it simply wont keep my facebook deactivated or it opens up a new spotify and asks if I would like to start over. Can an ADMIN please help me figure out how to transfer my spotify account over so that I can delete my current facebook page. Thank you!

Hey! Welcome to the community 🙂

Transfering the Facebook account connected to your account varies depending on the type of account you have.

If you have a dedicated Spotify username and password (created during signup) then you will be able to change the Facebook account attached to your Spotify. Log into the desktop application using your dedicated username and password, then go to Edit (or Spotify on Mac) > Preferences > Social Network > Disconnect from Facebook. You can then Connect to Facebook using the same button. If you can't see this option, it is most likely you have a Spotify account created using Facebook.

If you have a Spotify account created using Facebook, there is no way to transfer your account from one Facebook login to another, so you will need to make a new account. You can do this either by making a new dedicated username and password or by using your new Facebook account from the signup page. In order to move your playlists and if applicable your unlimited/premium subscription over to your new account, have a read at points 3, 4, and 5 on this tutorial.

Peter

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

Martinewow — Fri, 11 Oct 2013 11:03:33 GMT

Im experiencing the same issue, if an admin could please remove the connection between my old facebook and my spotify that would be very much appreciated as I want to connect my new facebook instead 🙂

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

Joe — Fri, 11 Oct 2013 13:07:38 GMT

@Martinewow You need to get in touch using the online contact form. Explain exactly what you require and someone at Spotify will help get things sorted. If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly (even though it says not to) to speed things along.

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

jamesmcampbell — Wed, 26 Feb 2014 16:13:29 GMT

I have an account with spotify that I created with my old facebook. However I don't use that Facebook anymore and now use a new account. I am a premium member and am apart of that via my phone contract, I would like to change my account over to my new facebook which is at trikstamanq@yahoo.co.uk. Is this possible and if so can you help me please I would be very grateful thanks!

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

Peter__ — Wed, 26 Feb 2014 17:38:07 GMT

@jamesmcampbell - If you get in touch with the customer services team directly using the online contact form they will be able to lend a hand to help you move over. Unfortunately, your partner subscription does make things a little trickier, but the team will be able to offer you the needed guidance to get it sorted out.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

lotteelvis — Tue, 04 Mar 2014 20:32:02 GMT

Hi, i have the same problem. It seems that my spotify avcount is linked to a friend of mine. So her name and friends shows up. How can i fix this?

Re: Looking to connect my Spotify account to a different Facebook account..... HELP.

Jamie — Tue, 04 Mar 2014 20:54:29 GMT

@Peter wrote:

Log into the desktop application using your dedicated username and password, then go to Edit (or Spotify on Mac) > Preferences > Social Network > Disconnect from Facebook. You can then Connect to Facebook using the same button.

Just follow the steps above and that will do the trick 🙂