topic Re: https://www.spotify.com/se/account/set-device-password/ in Archived content

https://www.spotify.com/se/account/set-device-password/

user-removed — Sun, 10 Jun 2012 13:35:44 GMT

I'm a new user french user of spotify,

I would like to use potify on my squeezebox class & radio. First i open www.mysqueezebox.com. I click on the following site https://www.spotify.com/se/account/set-device-password/ , i have a number 113xxxxxxx for my device user name and when i click on the button "send e-mail to set password" i didn't not received any message.

Have you a solution.

Regards.

Re: https://www.spotify.com/se/account/set-device-password/

Sam — Sun, 10 Jun 2012 15:47:12 GMT

Hi there,

Don't worry too much, we can get this sorted. I'm sending an email over to you now.

Re: https://www.spotify.com/se/account/set-device-password/

Larya_ — Sat, 14 Jul 2012 12:33:10 GMT

Hey, I have the same problem.. I just won't get the mail toset my password for my phone. Please send me the link!

Re: https://www.spotify.com/se/account/set-device-password/

Sam — Mon, 16 Jul 2012 15:34:04 GMT

Larya_ - I'm sending an email over now.

Re: https://www.spotify.com/se/account/set-device-password/

Hennemon — Mon, 24 Sep 2012 21:50:45 GMT

Would be nice if you send me an email too..

Re: https://www.spotify.com/se/account/set-device-password/

Sam — Tue, 25 Sep 2012 07:44:38 GMT

Hennemon - If you're not receiving one of these passwords, it's best if you contact Customer Support. They'll get one out to you nice and quick.

Re: https://www.spotify.com/se/account/set-device-password/

abernard1 — Mon, 19 Nov 2012 14:48:26 GMT

@user-removed wrote:

I'm a new user french user of spotify,

I would like to use potify on my squeezebox class & radio. First i open www.mysqueezebox.com. I click on the following site https://www.spotify.com/se/account/set-device-password/ , i have a number 113xxxxxxx for my device user name and when i click on the button "send e-mail to set password" i didn't not received any message.

Have you a solution.

Regards.

Re: https://www.spotify.com/se/account/set-device-password/

mendel — Thu, 21 Mar 2013 17:32:28 GMT

I have the same problem - please send me an email with my password settings… thanks a lot.

Re: https://www.spotify.com/se/account/set-device-password/

Peter__ — Thu, 21 Mar 2013 22:36:31 GMT

@mendel wrote:

I have the same problem - please send me an email with my password settings… thanks a lot.

Hey! Welcome to the community 🙂

I would suggest you get in touch customer services team directly using the online contact form and they will be able to send one of these emails out to you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Re: https://www.spotify.com/se/account/set-device-password/

ajeauxdn — Mon, 21 Oct 2013 22:01:06 GMT

Hey, Here is an Idea, why doesn't someone fix this problem! It appears to be ongoing for quite some time now. I have sent email to customer service as well but had to waste alot of time before finding out how to get this resolved.

Re: https://www.spotify.com/se/account/set-device-password/

WhiteyPhresh1 — Sat, 21 Dec 2013 05:43:32 GMT

I am also not receiving an e-mail enabaling me to setup a password for my devices.

Re: https://www.spotify.com/se/account/set-device-password/

Peter__ — Mon, 23 Dec 2013 11:03:59 GMT

Hey @WhiteyPhresh1 ! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to get one of those emails out to you manually.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

Re: https://www.spotify.com/se/account/set-device-password/

Pat_val — Wed, 19 Feb 2014 14:47:50 GMT

Hey there 🙂

I have the same problem, please send me the mail 🙂

Thank you!

Re: https://www.spotify.com/se/account/set-device-password/

eduardcaliman — Mon, 25 Aug 2014 12:35:28 GMT

I have the same problem. Please send an email for me as well. Thanks

Re: https://www.spotify.com/se/account/set-device-password/

rnogala — Sat, 01 Aug 2015 18:54:36 GMT

HI! I have the same problem, but using Smart UE Radio (logitech). Coud you email me with the instrucctions to get the password? Thx.

Re: https://www.spotify.com/se/account/set-device-password/

117526070 — Thu, 01 Oct 2015 14:08:19 GMT

Same problems not receive email

Re: https://www.spotify.com/se/account/set-device-password/

paolopascual911 — Fri, 11 Dec 2015 12:41:23 GMT

got same issue too. please send me link.