topic Re: Delete My Account in Archived content

Delete My Account

user-removed — Wed, 27 Jun 2012 18:13:53 GMT

I have sent a request to customer support asking them to delete my account. I have two, afurry & afurry91. I would like them both deleted. I contacted you guys using the method outlined in other threads but nobody has responded.

Re: Delete My Account

Sam — Thu, 28 Jun 2012 10:02:03 GMT

It looks like my colleagues have sorted you out. Let us know if you have any trouble.

Re: Delete My Account

user-removed — Thu, 28 Jun 2012 13:49:53 GMT

Then why can I still log in here and post this comment?

Re: Delete My Account

meahtenoha — Thu, 28 Jun 2012 14:46:16 GMT

Hi afurry - We just need to confirm a few details here. Keep an eye on your personal inbox as I've just sent you an email.

Re: Delete My Account

user-removed — Thu, 28 Jun 2012 14:55:24 GMT

Hi Ive sent 2 messages last night

the first was to delete my account but i changed my mind

the 2nd message was to change my location to the USA. i set up my spotify account while i was in australia, but live in the US. i didnt realise about the 14 days length.

thanks

Re: Delete My Account

meahtenoha — Thu, 28 Jun 2012 15:14:27 GMT

Hi RG77 - You can change your country settings easily via your subscription page.

Just update your account with your US credit card details. You won't be charged at all--this will just update your account settings.

Users without a credit card just need to head over to our contact form. A member of our susport team will get back to you shortly.

Re: Delete My Account

user-removed — Thu, 28 Jun 2012 19:30:28 GMT

i received an email asking me to provide a few details about myself etc which ive sent.

do i now just await contact from a member of the support team

thanks