topic Re: Issue with Spotify premium in Archived content

Issue with Spotify premium

pierrelaz — Sat, 07 Jul 2012 16:24:08 GMT

I cannot play any playlist as it is showing me that I am in Spotify free whereas I have a Premium account???? I have the premium account since a while, and I moved to US 4 months ago and it stops to work since today....

Help me please

Re: Issue with Spotify premium

Sam — Sat, 07 Jul 2012 16:34:00 GMT

Hi there,

Looks like there were some payment problems in your account. To get Premium up and running again, you'll need to resubscribe. Just head here to do so... www.spotify.com/account/subscription/

We can't really discuss payment problems here, so if you have any other questions, you'll need to contact our payments team. Just head to 'About us' above, then 'Contact Form'.

Re: Issue with Spotify premium

user-removed — Sat, 07 Jul 2012 18:28:50 GMT

Sam, I have an ongoing issue is there a better way to contact? When I use the site the response takes 3 days and is not helpful.