topic Re: Spotify suddenly stops playing...... in Archived content

Spotify suddenly stops playing......

Missie — Mon, 09 Jul 2012 18:37:00 GMT

Spotify suddenly stops playing after a few songs, why..???

Spotify is not responding at all when this happens....this is not what I want to pay for..!

I have an Premium account and all payment is ok.

I can see more members have the same problems, what will be done...?

Re: Spotify suddenly stops playing......

GregZisme — Mon, 09 Jul 2012 19:16:41 GMT

Missie,

I'm having the same issue. Did you just upgrade to latest version(I did)? Am wondering if that could be the probllem.

Re: Spotify suddenly stops playing......

Missie — Mon, 09 Jul 2012 20:50:54 GMT

No, I didn't, but I upgraded my account to Premium...could that be the reason..?

Re: Spotify suddenly stops playing......

papasagg — Tue, 10 Jul 2012 05:37:40 GMT

It is happening to me to!

My wife keeps winning the Pandora/Spotify battle only on the grounds that Spotify keeps freezing for no reason!

Its driving a brutha crazy!!

Re: Spotify suddenly stops playing......

GregZisme — Tue, 10 Jul 2012 11:02:34 GMT

That shouldn't have changed anything as I've had the Premium service for several months ands its worked wonderfully. I think they have a major glitch in the system right now and I'm hoping they know it/are working on it.

Re: Spotify suddenly stops playing......

Sam — Tue, 10 Jul 2012 12:46:58 GMT

Hi guys,

What systems are you using Spotify on? Is it Mac or Windows? Could you tell us what operating system you're all using?

Missie - It won't be linked to your Premium, no.

Re: Spotify suddenly stops playing......

Missie — Tue, 10 Jul 2012 13:47:53 GMT

I'm using Spotify on Windows.

Re: Spotify suddenly stops playing......

TB81 — Tue, 10 Jul 2012 17:07:32 GMT

I have the same problem on Windows 7 and two uninstall/reinstalls and a clearing of my cache hasn't helped. 😞

Re: Spotify suddenly stops playing......

GregZisme — Tue, 10 Jul 2012 18:06:48 GMT

I'm on Mac OSX. Was working great until I hit the upgrade button the other day. This isn't worth the hassle.

Re: Spotify suddenly stops playing......

mauricecrusio — Wed, 11 Jul 2012 08:33:33 GMT

I still have the same problem on my Android Phone. Before the new release it worked fantastic, but with the new update I can only play one number of my playlist and than its over. What can I do about it? I tried to remove spotify and install it again as the spotify team recommended, but that's not the solution. Spotify team , please solve this problem as soon as possible!

Re: Spotify suddenly stops playing......

papasagg — Thu, 12 Jul 2012 02:51:04 GMT

Windows XP

and Ive tried the hardware excelleration disable,

Ive tried new flash download,

Ive removed and redownloaded the program (Spotify)

it still happens......

I dont want to cancel my subscrpition but my be forced to

HELP!!

Re: Spotify suddenly stops playing......

David — Thu, 12 Jul 2012 16:36:56 GMT

Another thing you might want to try is turning off Crossfade tracks and Gapless Playback - This might get tracks playing again.

Re: Spotify suddenly stops playing......

GregZisme — Fri, 13 Jul 2012 18:15:41 GMT

OK guys, its been what? Almost a week?

The program now gives me 2 songs at the most before crashing.

What gives?

Any progress towards fixing it?

Re: Spotify suddenly stops playing......

TB81 — Fri, 13 Jul 2012 20:02:15 GMT

Disabling gapeless playback didn't help. Still thinking about turminating my membership because I don't want to hear 1½ song before I have to terminate the program and start it again.

It was a update that broke it so a new update would be nice!

Re: Spotify suddenly stops playing......

Missie — Sun, 15 Jul 2012 17:31:50 GMT

My problems with Spotify started when I upgraded to Premium....
I have the same problem when I play from Spotify on my mobilephone too,....
I'm sick and tired of this ,this is NOT what I want to pay for..!
Something is wrong from Spotify's side, you should fix this, or you're gonna lose many members...!

Re: Spotify suddenly stops playing......

Waitaminute — Thu, 19 Jul 2012 10:25:41 GMT

I have been a premium customer since the start of Spotify.

I have the same problem. After some tracks Spotify stops. This behaviour started some months ago. Before that Spotify worked perfect.

Yesterday I made a clean installation (Windows 7 and all my programs). I also installed the latest Spotify version and hoped that Spotify would work in this new surrounding. But it does not.

This is BAD and extremely irritating.

The most irritating is that Spotify customer support does not answer mails. Support must mean a two-way communication. Sharpen upp SPOTIFY or you will have a lot of angry customers.

not all to new nvestment

Spotify is a growing company. Some of its investmen should go to keep the quality as it has been. Otherwise it will loose exisitng customers

Re: Spotify suddenly stops playing......

hunterhogan — Sun, 29 Jul 2012 19:46:34 GMT

"Another thing you might want to try is turning off Crossfade tracks and Gapless Playback"

I did not have crossfade enabled, but I did have Gapless Playback enabled. I unchecked that box and I have not had the problem since then. For me, problem solved.

Some background. I have been using Spotify since the launch in the US. I rarely had problems. More than three weeks ago, Spotify would always freeze after playing some songs. I could not notice a pattern. I reinstalled, but the problem persisted. The only thing that helped was unchecking Gapless Playback.

Some technical details.

Windows 7 Home Premium, fully patched

Spotify 0.8.4.107.blahblahblah (why no copy/paste ability?)

Chrome (does the browser matter?)

Connected to Facebook, but the problem happened even when I disconnected from Facebook

Privoxy (problem still present when Privoxy disabled)

Happened from dozens of different internet connection

Normal, not premium, user

Abnormal, not normal, person