topic Re: Spotify Crashes Every Time I Log In in Archived content

Spotify Crashes Every Time I Log In

VinnySalvatore — Wed, 01 Aug 2012 11:20:29 GMT

This has never happened before, and I do not have a Facebook account.

Description

When I log onto Spotify, the application starts and then crashes after about 2 seconds.

A more detailed description, using numbered steps

1. Add username and password and log in

2. Spotify starts up as usual

3. Spotify crashes

4. Click on Spotify destop icon to open again

5. Encounter message in radio box (screen attached)

What I expected to happen

Spotify to work as usual as it does every day – it was working yesterday.

What actually happened

Spotify crashes.

My Operating System

Windows 7 Professional

Is your Operating System 32 or 64 bit?

64 bit

Do you have a Service Pack installed?

Service Pack 1

My Spotify version

0.8.4.107

My internet provider and country

My username

mgarbutt67

Do you have any screenshots you can attach to more clearly explain your issue?

Liam — Wed, 01 Aug 2012 09:59:24 GMT

Have you tried re installing? I'll look at the pictures as soon as someone verifies them 🙂

VinnySalvatore — Wed, 01 Aug 2012 10:01:58 GMT

Yes, I have tried that - thanks!

Liam — Wed, 01 Aug 2012 10:34:48 GMT

@VinnySalvatore wrote:

Yes, I have tried that - thanks!

The second image seems to be broken. Is it an image?

VinnySalvatore — Wed, 01 Aug 2012 10:36:56 GMT

Sorry, it was the original space for the image currently viewable. There's only one screenshot and it's on display.

Liam — Wed, 01 Aug 2012 10:39:13 GMT

Ok, you will have to wait for a staff member to escalate it 🙂

VinnySalvatore — Wed, 01 Aug 2012 10:45:16 GMT

Thanks liamwli.